Summary
Overview
Work history
Education
Skills
Languages
Timeline
Generic

Damla Coskun

London

Summary

Motivated psychology student with a strong focus on human behavior, mental processes, and physical health. Proficient in conducting comprehensive research and data analysis to support psychological studies and interventions. Skilled communicator with expertise in active listening, dedicated to applying theoretical knowledge in practical settings to enhance mental well-being and personal development.

Overview

7
7
years of professional experience

Work history

Retail Sales Associate

Skechers
London, UK
08.2023 - 03.2026
  • Resolved customer queries through active listening and problem-solving techniques.
  • Assisted customers in product selection by providing detailed information.
  • Supported customers in identifying personal preferences to enhance their shopping experience.
  • Shared information about new products and promotions to drive sales.
  • Maintained neat, clean, and organised shelves using visual merchandising practices.
  • Worked flexibly across various customer access points.
  • Managed stock levels on the shop floor, ensuring displays were visually appealing.
  • Achieved sales targets through proactive promotion and exceptional customer service.
  • Maintained an organised retail environment to facilitate a pleasant shopping experience.
  • Assessed customer budgets and requirements through effective consultations.
  • Demonstrated product knowledge to provide informed advice and recommendations.
  • Showcased products to highlight features and encourage purchases.
  • Identifying specific customer physical discomforts to provide solutions that improve their daily well-being.
  • Observational Skills: Monitoring body language and non-verbal cues to better understand customer needs and improve their overall experience.

Pharmacy assistant work experience

Green cross pharmacy
Edmonton
03.2019 - 03.2019
  • Assisted in dispensing of prescriptions to ensure customer satisfaction.
  • Dispensed medications under supervision of pharmacist, ensuring safe practices at all times.
  • Enhanced efficiency by organising medication shelves according to categories and expiry dates.
  • Maintained high standards of cleanliness within the pharmacy, promoting a healthy environment for customers.
  • Prepared labels for prescription bottles with meticulous attention to detail, reducing errors in medication distribution.

Education

Bachelor of Science - Psychology and Criminology

University of Westminster
London
09.2023 - 06.2025

Master of Science - Health Psychology

University of Westminster
City of london
09.2025 -

Skills

  • Customer Service
  • Product knowledge
  • Face-to-face selling
  • Confident communicator
  • Active listening
  • SPSS proficiency
  • Assertiveness
  • Statistical software proficiency
  • Qualitative research methodology
  • Research ethics understanding
  • Quantitative research technique
  • Emotional awareness

Languages

English
Turkish

Timeline

Master of Science - Health Psychology

University of Westminster
09.2025 -

Bachelor of Science - Psychology and Criminology

University of Westminster
09.2023 - 06.2025

Retail Sales Associate

Skechers
08.2023 - 03.2026

Pharmacy assistant work experience

Green cross pharmacy
03.2019 - 03.2019
Damla Coskun