DAMILOLA Pratt
Hatfield,Hertfordshire
Summary
A professional with a strong foundation in hygiene standards awareness and calm under pressure, complemented by excellent communication skills and public speaking abilities. Demonstrates proficiency in digital marketing tools and technical product understanding, effectively liaising with suppliers to optimise time and build brand loyalty. Known for successful up-selling and point of sale operation, fostering team building through strong empathy and problem-solving skills. Career goals include leveraging these competencies to enhance brand presence and customer satisfaction.
Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results.
Overview
3
3
years of professional experience
Work history
Cleaner
prestige cleaning services
St Albans, Hertfordshire
2025.10 - 2025.12
- Kept communal areas tidy and well-organised for optimal functionality.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Secured premises at end of shift, ensuring safety of all areas.
Sales order assistant
Computacenter
Hatfield, Hertfordshire
2024.04 - 2024.04
- Worked closely with the finance department for precise invoicing processes.
- Handled high-volume phone calls from customers; provided excellent customer service.
- Liaised regularly with the warehouse team to ensure stock availability.
- Handled confidential information securely to protect client privacy.
- Implemented new filing system; reduced time searching for documents significantly.
Customer service assistant
odus properties limeted
Hatfield, Hertfordshire
2023.06 - 2023.06
- Communicated effectively with colleagues to ensure seamless service delivery.
- Utilised product knowledge effectively whilst assisting customers with purchases decisions.
- Demonstrated excellent problem-solving skills when dealing with complex customer issues.
- Managed time efficiently during peak hours to limit customer waiting periods.
- Prioritised tasks during busy periods for maximised productivity .
- Maintained a clean and orderly checkout area, contributing to a pleasant store environment.
- Organised stock shelves neatly to improve the overall appearance of the shop floor.
Education
GCSEs - travel and tourism
West Herts College
Watford 2025.09 -
Skills
- Hygiene standards awareness
- Calm under pressure
- Communication skills
- Public speaking
- Problem-solving
- Team building
- Successful up-selling
- Time optimisation
- Technical product understanding
- Digital marketing tools proficiency
- Strong empathy
- Point of sale operation
- Building brand loyalty
- Excellent listening
- Liaising with suppliers
Accomplishments
- accomplished a british airways graduate assesment certificate
- former womens of the world representative