Rachael Trotter
Burnley ,Lancashire
Summary
Reliable Crew Member with dynamic and flexible style. Completes high-volume orders to meet service targets. Shares strong food preparation and safety knowledge.
Highly efficient crew well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Energetic Crew Member with knack for delivering top-notch customer service and maintaining smooth operations. Excel in fast-paced environments by keeping team morale high and ensuring orders are accurate and timely. Regularly praised for improving customer satisfaction and streamlining workflow.
Motivated hospitality worker thrives in fast-paced settings. Committed to quality and customer service standards.
Hard-workingnisational skills. Achieves company goals through exceptional planning and prioritisation.
Overview
2027
2027
years of professional experience
2
2
years of post-secondary education
Work history
cleaner
homes2love
Rochdale
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Kept communal areas tidy and well-organised for optimal functionality.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
Cleaner
Bishops dream clean
Burnley, Lancashire
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Worked quickly to complete cleaning within allotted timeframes.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Dusted countertops, ceilings and furniture for pristine environment.
Crew member
McDonald's
Burnley , Lancashire
2025.11 - Current
- Participated in regular stock takes helping manage supplies efficiently.
- Prepared food items according to the established recipes maintaining consistency of taste and presentation.
- Operated cash registers accurately, ensuring proper handling of transactions.
- Coordinated with kitchen staff for timely preparation of orders reducing wait times for customers.
- Ensured customer satisfaction with prompt and accurate order fulfillment.
- Maintained immaculate cleanliness standards by regularly cleaning and sanitising workstations.
- Collaborated with team members to maintain a friendly work environment promoting productivity.
- Upheld health and safety guidelines whilst preparing food items preventing cross-contamination risks.
- Improved kitchen flow by maintaining a clean and organised workspace.
- Demonstrated teamwork by assisting fellow staff during peak hours.
- Multi-tasked efficiently to meet strict deadlines.
- Cleaned utensils and equipment to maintain hygiene standards.
- Managed time effectively during busy periods for optimal productivity.
Education
NVQ Level 1 - health and social care
Burnley College
Burnley 2024.09 - 2025.07
NVQ Level 2 - health and social care
Burnley College
Burnley 2025.09 - 2026.06
Skills
- Fast-Paced work adaptability
- Health and Safety Compliance
- Cash handling
- Customer Service
- Food preparation
- Order processing
- Fryer operation
- Hospitality and customer service
- Dishwasher operation
- Kitchen hygiene standards
- Heavy lifting
- Hygiene standards awareness
- Surface sterilization
- Hoovering proficiency
- Restroom maintenance
- Respect for confidentiality
- Positive attitude
- Kitchen sanitation
- Punctuality
- Caring nature
- Autism spectrum understanding
- Understanding of confidentiality laws
- Empathy in practice
- Sensitivity
- Food hygiene knowledge
- Team player
Affiliations
- reading
Timeline
Crew member
McDonald's
2025.11 - Current
NVQ Level 2 - health and social care
Burnley College
2025.09 - 2026.06
NVQ Level 1 - health and social care
Burnley College
2024.09 - 2025.07
cleaner
homes2love
Cleaner
Bishops dream clean