Damilola Okedokun
Liverpool
Overview
7
7
years of professional experience
1
1
Certification
Work History
Electronic Call Monitoring Officer (ECM)
Merseycare Julie Ann
08.2025 - Current
- Monitoring staff working in the field to ensure they provide adequate care to clients.
- Monitoring staff logins and logouts of their devices when they are in and out of client properties.
- Monitoring client medications and ensuring they are administered appropriately.
- Ensuring staff provide adequate care to clients
- Reporting any safeguarding issues with clients regularly.
- Monitoring calls and calling hospitals regarding clients hospitalized.
- Monitoring mails and sending mails to staffs and service users next of kin and social workers.
Care Professional
CCH Group (Comfort Call)
09.2024 - 09.2025
- Provide compassionate domiciliary care to elderly clients, promoting dignity and independence.
- Support with personal care, mobility, medication reminders, and companionship.
- Ensure accurate record-keeping and maintain professional conduct in client homes.
- Bank
Support Worker
Person Shape Support
08.2024 - 09.2025
- Deliver one-on-one and group support to clients with learning disabilities and autism.
- Assist with personal hygiene, meal preparation, and daily routines in accordance with care plans.
- Maintain accurate care logs and escalate safeguarding concerns promptly.
- Communicate effectively with families and multidisciplinary teams.
Support Worker (Agency)
Servoca Nursing and Care
02.2024 - 08.2025
- Support service users with complex needs across residential and supported living environments.
- Apply person-centred approaches and behavioural support strategies.
- Follow infection control and manual handling procedures strictly.
Account Officer
ITStack Limited
03.2019 - 10.2023
- Managed payroll, invoicing, and financial reporting while maintaining high data accuracy.
- Developed strong organizational and record-keeping habits transferable to care documentation.
Education
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Shasha community high school
GCSE - Mathematics
01-2028
NVQ Level 3 Diploma - Mental health and Nursing
Academy for Health and Fitness
01-2025
MSc - Management (Merit)
Manchester Metropolitan University
01-2024
B.Tech - Accountancy
Ladoke Akintola University of Technology
Nigeria01-2018
GCSE - English
01-2009
Skills
Person-Centred Support
Personal Care & Hygiene
Safeguarding Adults & Children
Medication Administration Support
Autism & Mental Health Awareness
Accurate Record Keeping & Documentation
Infection Prevention & Control
Care Planning Assistance
Communication & De-escalation
Teamwork & Initiative
Moving & Handling (All Aids)
Professional Boundaries & Confidentiality
Microsoft Office (Word, Excel, Outlook)
Electronic Care Record Systems
Remote Learning Portals
Certification
- NVQ Level 3
- The Care Certificate completed online and practical
- Level 2 Safe Handling of Medication
- Safeguarding Adults & Children
- Moving & Handling
- Infection Prevention & Control
- Autism & Mental Health Awareness
- First Aid & Basic Life Support
- The Oliver McGowan Training (LD & Autism)
Timeline
Electronic Call Monitoring Officer (ECM)
Merseycare Julie Ann
08.2025 - Current
Care Professional
CCH Group (Comfort Call)
09.2024 - 09.2025
Support Worker
Person Shape Support
08.2024 - 09.2025
Support Worker (Agency)
Servoca Nursing and Care
02.2024 - 08.2025
Account Officer
ITStack Limited
03.2019 - 10.2023
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Shasha community high school
GCSE - Mathematics
NVQ Level 3 Diploma - Mental health and Nursing
Academy for Health and Fitness
MSc - Management (Merit)
Manchester Metropolitan University
B.Tech - Accountancy
Ladoke Akintola University of Technology