DAMIEN SONUBI
London
Summary
A motivated and self-starting individual with a solution-focused attitude to life. I believe that perseverance and hard work overcome all obstacles in the workplace. I work exceptionally well within a team, both as a leader and as a team member, as I believe that great companies are built on teamwork and cooperation.
Overview
2027
2027
years of professional experience
1
1
Certification
Work history
Front of house
Wagamama
London
2022.05 - 2024.11
- Greet and Engage with Customers: Welcome every customer warmly, ensuring they feel valued from the moment they enter. Engage with them throughout their visit, offering personalized recommendations and ensuring a memorable experience.
- Handle Complaints and Concerns: Proactively manage any complaints or issues with empathy and professionalism. Ensure any concerns are resolved quickly and to the customer’s satisfaction, turning any negative experience into a positive one.
- Manage Wait Times: Handle wait times efficiently, keeping customers informed and comfortable while they wait. Ensure the process runs smoothly, minimizing wait times and maintaining a positive guest experience.
- Key Holder Responsibilities: As a key holder, take on added responsibility for opening and closing the restaurant, ensuring all procedures are followed and the premises are secure. You’ll also manage any cash or tills during shifts, ensuring accuracy and accountability.
- Stock Management: Assist in managing stock levels, ensuring that the front of house is well-stocked with necessary items like condiments, napkins, and glassware. Regularly check inventory and notify the team of any shortages or needs.
- Handle Busy Times Efficiently: During peak hours, stay calm and organized, prioritizing customer needs while maintaining excellent service. Ensure smooth coordination with the kitchen and bar, managing multiple tables effectively while keeping guests satisfied and engaged.
Security officer
Mast
2025.12 - Current
- performed precise health and safety risk evaluations to minimize any risks.
- minimized interruptions at work by handling little conflicts among customers in a cool, collected manner.
- Reduced interruptions and congestion on train platforms and stations by facilitating a seamless traffic flow during major events.
- patrolled designated areas as part of regular tasks at predetermined periods.
- worked along with law enforcement to report anomalous occurrences.
- promptly responded to emergencies while maintaining composure, professionalism, and effectiveness under duress.
Waiter/bartender
Arepa and Co
Elephant and Castle, Southwark
2025.03 - 2025.06
- helped maintain ideal stock levels through inventory management.
- Upselling strategies were used to increase the establishment's revenue generation.
- served meals quickly, which increased client satisfaction.
- effectively processed orders and handled payments using point-of-sale (POS) systems..
- expertly catered special events, improving the entire experience for visitors.
- kept up bar supplies, restocking them every day as needed
Coaching Assistant
Baltic Stars BC
London
- Trained and coached school teams
- Worked closely with class teachers, assisting with lessons and activities
- Created and delivered feedback to all participating students
Lead Youth Counselor
Green House Sport Youth Council
London
- Developed leadership, social, and communication skills
- Planned, introduced, and implemented sport lessons to peers
- Teamwork
- Reviewed existing sport opportunities and strategically streamlined and implemented new ideas
- Created reports and powerpoint presentations
Education
GCSE - English, Maths, Triple Science, Computer Science, French, BTEC PE, RE
Eastlea Community School
Skills
- Microsoft Office - Word
- Microsoft Office - Excel
- Microsoft Office - PowerPoint
- Leadership
- Mentoring
- Coaching
- Organisation
- Team Work
- Security equipment handling
- Crowd control strategies
- Self-Defence training
- Body search procedures
- Physical Fitness
Certification
Sia Licence
Affiliations
- I have a strong enthusiasm for boxing, a discipline that has influenced my mental clarity and physical toughness. I have successfully participated in amateur boxing, winning two fights to date, thanks to constant training and hard work. My capacity to perform well under duress, uphold discipline, and consistently enhance my technique has been reinforced by these experiences. To advance in the sport, I'm dedicated to honing my skills and intend to take part in more fights in the future.
Timeline
Security officer
Mast
2025.12 - Current
Waiter/bartender
Arepa and Co
2025.03 - 2025.06
Front of house
Wagamama
2022.05 - 2024.11
Coaching Assistant
Baltic Stars BC
Lead Youth Counselor
Green House Sport Youth Council
GCSE - English, Maths, Triple Science, Computer Science, French, BTEC PE, RE
Eastlea Community School