Dale Bolton
Birmingham
Summary
Professional driver with focus on timely deliveries and customer satisfaction. Skilled in route optimisation, vehicle maintenance, and safety protocols. Valued team player known for reliability, adaptability, and maintaining high standards. Adept at working under pressure while ensuring accuracy and efficiency in all tasks.
Developed strong organizational and customer service skills in fast-paced delivery environment. Demonstrated ability in efficient route planning, time management, and maintaining safety standards. Looking to transition into new field where this skill set can contribute to team success and operational excellence.
Overview
22
22
years of professional experience
Work History
Package Car Delivery Driver
MB Car Finance
02.2016 - 01.2023
- Improved customer satisfaction by providing timely and accurate package deliveries.
- Collaborated effectively with dispatchers for real-time updates on route changes or potential delays.
- Demonstrated excellent problem-solving abilities when faced with unexpected challenges during the delivery process, finding solutions that satisfied both the customer''s needs and company expectations.
- Maximized fuel efficiency through careful driving habits and appropriate vehicle maintenance practices.
- Utilized technology tools such as GPS devices and smartphones for efficient navigation, tracking delivery statuses, and updating client information as required.
- Assisted in training new drivers, sharing best practices and company policies to ensure consistent service quality.
Scrap Man
Self Employed Services
01.2009 - 01.2014
- Collaborated with team members to increase productivity and meet project deadlines.
- Improved operational safety by conducting regular equipment inspections and maintenance tasks.
- Optimized storage space utilization by organizing inventory according to type, weight, or other predetermined factors.
- Increased recycling efficiency through proper dismantling and processing of electronic waste.
- Promoted environmental awareness among coworkers, leading to reduced waste generation and increased recycling efforts.
Rim Stock
Birmingham
01.2005 - 01.2007
- Streamlined wheel repair processes by implementing new techniques, resulting in faster turnaround times for clients.
- Enhanced customer satisfaction by efficiently repairing and restoring damaged wheels.
- Supported company growth by consistently meeting or exceeding monthly performance targets, contributing to overall success.
- Demonstrated strong adaptability skills by seamlessly transitioning between various tasks throughout the day while maintaining focus on delivering quality service to clients.
- Improved workshop safety by maintaining a clean and organized working environment, adhering to industry standards.
- Ensured consistent service quality with thorough inspections of tire and wheel assemblies before returning vehicles to customers.
- Completed comprehensive documentation of each repair job to maintain accurate records for future reference or warranty claims purposes.
Retail Assistant
JD Sports
01.2001 - 03.2004
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Handled returns and exchanges professionally, adhering to company policies while prioritizing customer satisfaction.
- Processed transactions accurately, balancing cash registers at the end of each shift.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Assisted customers with prompt and polite support in-person and via telephone.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed cash register operations to ensure accurate financial transactions.
- Resolved customer complaints professionally, maintaining a positive brand image.
Education
High School Diploma -
Great Barr School
Birmingham07-2003
Skills
- Safe driving
- Package handling
- Loading and unloading
- Vehicle loading
- Warehouse operations
- Vehicle maintenance
- Vehicle inspection
- Customer service
- Teamwork
- Efficiency and time management
- Valid Driver's license
- Time management abilities
Hobbies
In my spare time I enjoy keeping fit and exercising. I also enjoy travelling and have visited many countries. I also enjoy watching football and playing with my mates.
References
Available Upon Request
Timeline
Package Car Delivery Driver
MB Car Finance
02.2016 - 01.2023
Scrap Man
Self Employed Services
01.2009 - 01.2014
Rim Stock
Birmingham
01.2005 - 01.2007
Retail Assistant
JD Sports
01.2001 - 03.2004
High School Diploma -
Great Barr School
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