Daisy Cuviello
Brighton,East Sussex
Summary
Highly skilled professional with expertise in IT literacy, including Microsoft Office and POS systems. Demonstrates adaptability, quick learning, and problem-solving in high-pressure environments. Proven track record in cash handling, administrative accuracy, customer service, and client relations. Exceptional organisational and time management abilities complemented by strong communication and interpersonal skills. Adept at team leadership, collaboration, data inputting, and spreadsheet creation.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
Work history
Customer Service Advisor
Every Student
Brighton
2025.11 - 2026.06
- I provide exceptional customer service to students and visitors via phone, email, and in-person interactions.
- I address inquiries and resolve issues efficiently, ensuring a positive experience for all individuals.
- I assist with general campus information, including student services, events, and facilities.
- I maintain accurate records of student interactions and requests.
- I collaborate with other staff members to improve service delivery and customer satisfaction.
- I contribute to a welcoming campus environment.
Sales Representative
Manzil Marketing, Brighton
Brighton
2025.09 - 2025.11
- Promoted Hello Fresh through face-to-face sales and customer engagement.
- Consistently achieved and exceeded sales targets in a competitive environment.
- Built strong customer relationships to boost brand loyalty and repeat sales.
- Trained in advanced sales techniques, communication, and leadership.
Supervisor
Subzero, University of Essex Students’ Union
Colchester
2022.10 - 2025.03
- I started off as a bartender and was promoted to Supervisor in March 2023.
- I Managed a team of bartenders during busy nightclub events.
- Set up and closed down bar operations, ensuring standards were maintained.
- Delegated tasks effectively and supported bar staff.
- Assisted in the recruitment process for hiring quality staff members.
- Fostered a positive work culture to boost employee morale.
Crew Member
McDonald’s, Thickthorn Norwich
Norwich
2021.06 - 2023.04
- Worked both front-of-house and in the kitchen.
- Handled tills, drive-thru headset orders, and drink preparation.
- Delivered efficient and friendly service under pressure.
Waitress & Barista
The Lemon Tree Café
Wymondham
2019.06 - 2021.09
- Waited tables, took orders, and operated the till.
- Made and served a variety of hot and cold drinks as an experienced barista.
- Built strong rapport with regular customers.
- Maintained clean and organised dining area for customer comfort.
Education
BA (Hons) - Journalism and Human Rights
University of Essex
Colchester 2021.09 - 2025.06
A-Levels - English Literature, Sociology and Spanish
Wymondham High Academy
2019.09 - 2021.05
GCSEs -
Wymondham High Academy
2011.09 - 2019.05
Skills
- IT literacy (Microsoft Office, POS systems)
- Adaptability and quick learning
- Problem-solving in high-pressure environments
- Cash handling and administrative accuracy
- Customer service and client relations
- Organisation and time management
- Team leadership and collaboration
- Strong communication and interpersonal abilities
- Data inputting
- Spreadsheet creation
References
- Luke, Patrick, Former Bar Manager at Subzero Nightclub (University of Essex Student Union), 07740552237, Subzero Nightclub
- James, Pearson, Former Supervisor at Subzero Nightclub (University of Essex Student Union), 07412931973, Subzero Nightclub
Timeline
Customer Service Advisor
Every Student
2025.11 - 2026.06
Sales Representative
Manzil Marketing, Brighton
2025.09 - 2025.11
Supervisor
Subzero, University of Essex Students’ Union
2022.10 - 2025.03
BA (Hons) - Journalism and Human Rights
University of Essex
2021.09 - 2025.06
Crew Member
McDonald’s, Thickthorn Norwich
2021.06 - 2023.04
A-Levels - English Literature, Sociology and Spanish
Wymondham High Academy
2019.09 - 2021.05
Waitress & Barista
The Lemon Tree Café
2019.06 - 2021.09
GCSEs -
Wymondham High Academy
2011.09 - 2019.05