Ifeanyichukwu David Agbaso
93 Saint Mary Street Cardiff, Cardiff, CF10 1DX
Summary
A passionate, service focused individual who consistently manage time and processes to create maximum efficiency with minimum disruption. David is an expert in providing excellent customer service which always lead to growth and profitability of the organization.
Strategic-thinking individual experienced in turning low-performing organizations into top revenue producers. Offering engaging and pleasant personality with expertise improving customer relationships.
Determined individual with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets.
Overview
13
13
years of professional experience
Work History
Managing Director
CJ STEEL INTEGRATED COMPANY ENTERPRISES
Zaria
02.2017 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Monitored sales forecasts and projected financial planning for organization to achieve revenue goals.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Leveraged marketplace trends to create solutions and refine business strategies.
Managing Director and Sales Representative
ANYIBABA STEEL VENTURES
Zaria Kaduna State
10.2017 - Current
- Purchasing of building materials from production companies and supplying to grass root customers
- Taking stock of materials, maintaining customer relationship and overseeing general activities of company to ensure growth, expansion and profitability.
- Negotiated new annual contracts and service agreements with vendors to achieve prime pricing.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Leveraged marketplace trends to create solutions and refine business strategies.
- Managed over 50 customer calls per day.
- Monitored office workflow and administrative processes to keep operations running smoothly.
Cashier and Customer Service
Union Bank of Nigeria
Owerri, Imo State
09.2014 - 10.2016
- Handle of cash transaction, interbank transfers and general bank payments and collections
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Managed over 80 customer transactions and calls per day
- Worked flexible schedule and extra shifts to meet business needs.
Cashier and Customer Service
First City Monument Bank
Owerri Imo State
01.2011 - 04.2014
- Used POS system to enter orders, process payments and issue receipts.
- Adequate and proper management of bank customers
- Swiftly resolving customer disputes and also ensuring customer needs are met while working in line with bank’s rules and regulations.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Education
Higher National Diploma - Purchasing And Supply
Federal Polytechnic Nekede Owerri
Imo State10.2015
National Diploma - Purchasing And Supply
Federal Polytechnic Nekede
Owerri Imo State 08.2012
Secondary School Certificate - West Africa Examination Council
Community Secondary School
Etche Rivers State05.2009
Skills
- Knowledge of first aid, health and safety rules as well as evacuation procedures and practices
- Profit Growth Strategies
- Good understanding of people and ability to relate to people from all walks of life
- Profound knowledge of computer and internet
- Teamwork and ability to follow instructions
- Originality and Creativity
- Strategic Goals
- POS Terminal Operations
- Administrative Management
- Focus and Follow-Through
Timeline
Managing Director and Sales Representative
ANYIBABA STEEL VENTURES
10.2017 - Current
Managing Director
CJ STEEL INTEGRATED COMPANY ENTERPRISES
02.2017 - Current
Cashier and Customer Service
Union Bank of Nigeria
09.2014 - 10.2016
Cashier and Customer Service
First City Monument Bank
01.2011 - 04.2014
Higher National Diploma - Purchasing And Supply
Federal Polytechnic Nekede Owerri
National Diploma - Purchasing And Supply
Federal Polytechnic Nekede
Secondary School Certificate - West Africa Examination Council
Community Secondary School
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