JOAN ALEXUS MUWALO
Summary
I am an ambitious professional with a persistent character, driven to excel in diverse roles while embracing new challenges. I aim to achieve objectives efficiently and with excellence. My experience spans administrative assistance, customer service, labour relations, graphic design, and financial verification, enabling me to adapt and contribute effectively across various areas.
Overview
5
5
years of professional experience
Work History
Verification Officer - Government stock of arrears
National Audit Office
01.2023 - Current
- Conducting meticulous verification of documents required for government arrears, ensuring compliance with established regulations and standards.
- Reconciling payments and collaborating with the Accountant General's Department to ensure accurate financial reporting and cross-checking of calculations.
- Assessing the quality, quantity, and specifications of goods and services to maintain procurement standards and value for money.
- Preparing detailed certificates and comprehensive reports to provide stakeholders with actionable insights and recommendations.
Virtual Assistant
Freelancer
01.2020 - Current
- Delivering high-quality graphic design services, including crafting logos, designing branding materials, creating wedding cards, and developing graphics for social media platforms.
- Providing administrative support to streamline operations for various clients, ensuring efficient task management and communication.
- Assisting e-commerce businesses and individual clients by leveraging expertise in design tools and online platforms to enhance online presence and streamline purchasing processes.
- Supporting clients in navigating shopping platforms, identifying reliable vendors, and placing orders efficiently, with a focus on meeting client needs and ensuring timely delivery of goods.
- Managing product sourcing, inventory, marketing, and customer engagement to drive sales and ensure customer satisfaction.
Labor Officer
Ministry Of Labor
01.2021 - 01.2022
- Formulating and implementing labor policies
- Providing comprehensive employment services to job seekers
- Administering and enforcing labor legislation
Education
MBA - Finance and International Business
DMI St Eugene University
Lusaka, Zambia11-2024
Virtual Assistant Course - Virtual Assistance
ALX Africa
Online01.2022
BBA - Business Administration
DMI St John The Baptist University
Mangochi, Malawi03-2021
Skills
- Ethical Conduct
- Good communication
- Attention to Detail
- Data Analysis
- Compliance
- Documentation
- Technology Proficiency
- Time Management
- Calendar Management
- Organization
- Multitasking
- Customer service
Languages
English
Chichewa
References
Dr.V.S. Mege
Head of Department
DMI ST Eugene, Zambia
+260975752682
mejant.jes@gmail.com
Dr. Ruban
Project Supervisor
DMI ST Eugene University, Zambia
+260 973827423
dmiseupghodcom@gmail.com
Miss Florence Dube
Health Care Assistant
Amber Home Carers
+44 7594462005
florencedubenyirenda@gmail.com
Mrs Esther Soko
Lecturer, Millennium University Malawi
+265 997182187
https://www.linkedin.com/in/estherkuweruza-soko
Miss Priscilla Chimango
Deputy Director of Human Resources, National Audit Office
+265 999154600
Timeline
Verification Officer - Government stock of arrears
National Audit Office
01.2023 - Current
Labor Officer
Ministry Of Labor
01.2021 - 01.2022
Virtual Assistant
Freelancer
01.2020 - Current
MBA - Finance and International Business
DMI St Eugene University
Virtual Assistant Course - Virtual Assistance
ALX Africa
BBA - Business Administration
DMI St John The Baptist University
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