Cyril Ouissem Zemmouri

• Helping with health and safety regulations.
• Helping with Risk Assessments, incident reporting and policy maintenance.
• Fire Marshal - Fire alarm response and evacuation procedures.
• Advise on technical security requirements and ensure requirements Ensuring the security requirements are effectively implemented.
• Ensuring that all security officers maintain a high level of professional conduct.
• Inspecting and auditing all Emergency and fire fighting equipment.
• Responsible for security officer's rota.
• Ordering and auditing equipment.
• Closed-circuit television management.
• Review, update and implement all health & safety policies and Standard operational procedures.
• Facilities, supervise and coordinate on-site contractors related to maintenance, building, fire and security.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Supported team by demonstrating respect and willingness to help.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Consistently arrived at work on time and ready to start immediately.
• Offered friendly, efficient customer service and handled challenging situations with ease.
• Cleaned work areas and equipment to maintain faultless hygiene standards.
• Increased customer satisfaction by resolving issues.
• Improved efficiency and productivity by acquiring new skills.
• Completed duties to deliver on targets with accuracy and efficiency.
• Displayed energy and enthusiasm in fast-paced environment.
• Completed customer orders with speed and accuracy.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Used Microsoft Word and other software tools to create documents and clear communications.
• Applied positive customer service approach to increase satisfaction levels.

Working for the company as head of security in central London's most prestigious venues.

• Providing Close Protection for VIPs visiting the venues.
• Responsible for recruitment and training.

Liaising with the local authorities such as Police, Local Council, and Licensing officials.

• Managed team of on-site security personnel for optimal performance and response times.
• Facilitated training programmes, improving staff competence in emergency procedures.
• Promoted safe work environment through rigorous adherence to health and safety regulations.
• Standardised security protocols across all sites to maintain consistent practices.
• Improved asset protection by instituting stringent access control measures.
• Led security operations in a high-risk environment, ensuring safe and secure premises.

Providing coaching to elevate the level of service the company offers.

• Interviewing possible employees and assessing their skill level.
• Supervising and training employees on-site and in the classroom.
• Creating monthly assessments and feedback reports.

• Supervising an infantry team in combat operations, providing tactical and technical guidance and professional support to superiors and subordinates to accomplish their duties.
• Receiving and implementing combat orders and directing the deployment of personnel in offensive, defensive, and retrograde operations.
• Performing reconnaissance operations.
• Surveying and analysing le terrain.