Cyril Freitas

London,Surrey

Summary

Motivated, service-orientated [Job Title] with over [Number] years of high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Seeking to make an impact in an innovative environment using creative mixology skills. Goal-orientated Waitress driven to maximise revenue and productivity. Clear communicator with an adaptable and innovative approach. Meticulous [Job Title] with background spanning all aspects of food service industry, including waiting tables, kitchen prep and serving drinks. Looking to join committed team and vibrant bar, pub, club or restaurant.

Overview

years of professional experience

Work history

Waiter/Bartender

Caprice Holdings and Empire Casino

London, City of Westminster

05.2021 - Current

Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Maintained bar stocks, replenishing daily as necessary.
Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
Attended tables regularly to check customer needs were met, promptly processing additional food and drink orders.
Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Provided efficient food and drinks service for high levels of customer satisfaction.
Thoroughly cleaned bar areas, delivering positive first impressions to guests and maintaining impeccable hygiene standards.

Education

Certificate of Higher Education - Computer Science

Bexley College

Bexley

09.2023 -

Skills

Verbal communication
Cocktail list development
Beer, wine and cocktail service
Safe serving knowledge
Bar cleaning and maintenance
Outstanding customer service

Organised and reliable
Food service
Expert multitasker
Hospitality expertise
Exemplary hygiene standards
Alcohol licensing law compliance

Languages

English

Fluent

Timeline