Cyprian Uche Sylvester
London,City of London
Summary
Dedicated and compassionate professional with transferable skills suited for healthcare and
support work. Proven ability to provide excellent assistance, empathy, adhere to health and
safety regulations, and contribute positively to patient care. Quick learner with a strong work
ethic, teamwork capabilities, and attention to details. Seeking a healthcare or support worker
position to deliver high-quality care and enhance the well-being of individuals.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
Work history
Support assistant
Community Outreach Program Port Harcourt, Nigeria
Port Harcourt, Rivers State
2021.09 - 2024.11
- Scheduled appointments, fostering efficient time management within the team.
- Facilitated seamless operations through orderly management of resources.
- Boosted customer satisfaction with meticulous attention to detail in administrative tasks.
- Handled client queries to ensure high levels of customer satisfaction.
- Handled sensitive information discreetly; upheld company confidentiality policies.
- Dealt with correspondence, ensuring clear and effective communication throughout the organisation.
- Coordinated staff schedules, resulting in increased productivity.
- Assisted colleagues with day-to-day tasks, promoting a collaborative work environment.
Volunteer Support Worker:
Local Community Center
Arochukwu, Abia State
2020.07 - 2021.08
- Ensured confidentiality at all times when dealing with sensitive information about clients.
- Coordinated social events for improved community engagement.
- Achieved positive outcomes for clients through diligent monitoring of progress and adjustments as necessary.
- Improved user well-being by creating personalised care plans.
- Enhanced user experience with patience and understanding in difficult situations.
- Accompanied clients on outings to promote socialisation and community inclusion.
- Provided emotional support to service users, fostering a safe environment.
- Ensured adherence to care standards by following organisational policies and procedures.
Community Health Care Support Worker:
Federal Polytechnic Nekede, Imo State Nigeria
Owerri, Imo State
2018.02 - 2020.06
- Assessed patients' physical conditions, communicating findings to healthcare team.
- Helped elderly clients maintain a sense of dignity by preserving their independence wherever possible.
- Facilitated greater independence for patients by teaching them self-care techniques.
- Supported families through difficult health transitions, providing emotional support and guidance.
- Improved quality of life for terminally ill patients by providing palliative care at home.
- Accompanied clients during hospital visits, liaising effectively between the client and the medical staff.
- Coordinated appointments with other healthcare providers for comprehensive care provision.
- Assisted in routine medical procedures, ensuring patient comfort.
Volunteer Care Superintendent:
J & T Foundations Arochukwu Nigeria
Arochukwu, Abia State
2016.01 - 2018.01
- Established strong relationships with external stakeholders to secure beneficial contracts.
- Encouraged open lines of communication, fostering a collaborative work environment.
- Implemented efficient resource allocation strategies for cost savings.
- Conducted equipment inspections for optimal functionality.
- Achieved smooth operations by implementing strict safety protocols.
- Led crisis management efforts to mitigate potential risks.
- Coordinated staff shifts, ensuring 24 and 7 site coverage.
- Maintained high team morale with supportive leadership techniques.
- Organised regular training sessions for improved competency.
Education
Master of Science - Global Human Resource Management
University of Roehampton
London, England 2025.01 - 2026.05
Bachelor of Science - International Studies
Ahmadu Bello University
Kaduna, Nigeria 1994.09 - 1999.10
West African Examination Council - WAEC
Federal Government College
Port Harcourt Nigeria 1983.10 - 1989.09
Skills
● Patient Assistance: Skilled in providing basic care and support to individuals in
need
● Health and Safety Compliance: Knowledge of hygiene standards and
safety regulations in care environments
● Empathy and Communication: Strong interpersonal skills to build trust and
rapport with patients and colleagues
● Team Collaboration: Proven ability to work effectively within a team to ensure
smooth operations
● Organizational Skills: Capable of managing time and tasks efficiently to meet
care demands
● Attention to Details: Focused on maintaining a safe and supportive
environment for individuals
- Office equipment operation
- Sensitivity to others' needs
Affiliations
- Playing Table Tennis , Watching Football, Reading.
Timeline
Master of Science - Global Human Resource Management
University of Roehampton
2025.01 - 2026.05
Support assistant
Community Outreach Program Port Harcourt, Nigeria
2021.09 - 2024.11
Volunteer Support Worker:
Local Community Center
2020.07 - 2021.08
Community Health Care Support Worker:
Federal Polytechnic Nekede, Imo State Nigeria
2018.02 - 2020.06
Volunteer Care Superintendent:
J & T Foundations Arochukwu Nigeria
2016.01 - 2018.01
Bachelor of Science - International Studies
Ahmadu Bello University
1994.09 - 1999.10
West African Examination Council - WAEC
Federal Government College
1983.10 - 1989.09