Cynthia Kasozi
London
Summary
Motivated professional with focus on event planning and coordination. Skilled in organising and executing successful events through strong organisational skills, attention to detail, and excellent communication. Capable of managing logistics, vendor relationships, and client expectations to create memorable experiences.
Overview
4
4
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work history
Team Leader
Delaware North
London
2025.01 - Current
- Delivered consistent service standards through shift leadership, including role allocation, staff briefings, and on-the-ground supervision.
- Streamlined operational continuity under pressure by resolving real-time staffing and service issues during peak periods, ensuring 100% service coverage and minimising customer wait times.
- Implemented new working methods which improved overall efficiency of the team operations.
Project Coordinator
Aston University
2024.01 - 2025.01
- Oversaw full event lifecycles for corporate and student initiatives, enhancing engagement and fostering stronger community connections.
- Spearheaded over 250+ student pass applications per term, coordinating approvals, access permissions, and first-day arrangements, reducing processing delays by 30% and ensuring a smooth and secure campus experience.
- Regulated project trackers and shared regular updates to keep teams aligned on timelines and responsibilities.
Office Administrator
Adolphus Group
2022.01 - 2022.08
- Administered accurate office records and task trackers using Excel, SharePoint, and OneDrive, improving document accessibility and ensuring deadlines were consistently met.
- Provided project and administrative support across void disposal, portfolio, and tenanted transactions, improving process efficiency, ensuring accurate documentation, and enabling timely progression of property sales and leases.
- Managed correspondence for a team of 10, processing over 50+ enquiries daily with 100% accuracy.
Education
Bachelor of Science - Politics with International Relations
Aston University
Birmingham 2022.09 - 2025.08
A-Levels - Politics (B), Economics (B), Sociology (C)
La Retraite Sixth Form
London 2020.09 - 2022.08
GCSEs - A–C, including English (8) and Math's (6)
La Retraite Secondary School
London 2015.09 - 2020.08
Skills
- Excellent Customer Service
- Collaborative
- Project Tracking
- Managing Client Expectations
- Event Planning
- Time Management
- Organisational Development
- Software Proficiency
- Strong Verbal & Written Communication
- Data Analysis
- Meeting Deadlines
- Proactive Problem Solving
Certification
- Foundations of Project Management – Google (via Coursera) | 2026
- Gained strong expertise of project life cycles (Waterfall & Agile), stakeholder management, risk mitigation, and project documentation.
- Advanced my ability to structure timelines, track progress, and facilitate communication across teams.
- Developed a clear understanding of the full project lifecycle and how to support each phase from initiation through to closure.
- Used SharePoint to manage project documentation, maintain version control, and support effective team collaboration.
- Project Management Simulation – CBRE | 2025
- Strengthened problem-solving skills by responding to unexpected project constraints and changing client needs.
- Enhanced stakeholder communication processes to ensure clarity on expectations and deliverables.
- BCG Virtual Social Impact Experience | 2025
- Amplified analytical and critical thinking skills through scenario-based consulting exercises.
- Evaluated operational and funding models to recommend sustainable, long-term improvements.
Voluntary Experience
- Self-studying core foundations including workplace lifecycle, onboarding processes, performance management, and employee engagement strategies.
- Coordinated community volunteer initiatives in Uganda, improving access to essential resources and strengthening local stakeholder engagement.
- UN Youth Delegate International Assembly (2022)- Represented youth perspectives as a UN Youth Delegate, demonstrating leadership and public speaking skills while coordinating policy discussions.
- Student Mentor, Aston University (2022–2025)- Supported student development initiatives with a strong social impact focus, applying leadership, communication, and organisational skills to drive positive engagement and outcomes.
Affiliations
- Maintaining an active lifestyle through wellness activities and reading.
Timeline
Team Leader
Delaware North
2025.01 - Current
Project Coordinator
Aston University
2024.01 - 2025.01
Bachelor of Science - Politics with International Relations
Aston University
2022.09 - 2025.08
Office Administrator
Adolphus Group
2022.01 - 2022.08
A-Levels - Politics (B), Economics (B), Sociology (C)
La Retraite Sixth Form
2020.09 - 2022.08
GCSEs - A–C, including English (8) and Math's (6)
La Retraite Secondary School
2015.09 - 2020.08