Leon Pratley
Bridlington, East Yorkshire,United Kingdom
Summary
Highly efficient ice cream server well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Energetic student motivated to complete assigned tasks with minimal supervision. Addresses challenges with resourceful problem-solving skills and proactive conflict managament. Skilled in route-planning and GPS navigation.
I am also very active at college and outside of college. I try to cycle everyday to keep healthy,
I am always early to work showing how committed I am to learning new skills and new aspects of jobs.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Ice cream shop assistant
Jordan and Gareth
Bridlington, East Riding of Yorkshire
03.2023 - 11.2023
- Operated cash registers with accuracy and processed cash and card transactions.
- Covered extra shifts and maintained flexible schedule to achieve store goals.
- Replenished floor stock and processed deliveries promptly, maximising product availability for customers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Fostered positive relationships with customers to enhance loyalty and retention.
- Delivered personalised customer service with a smile to promote return custom.
- Guided customers to locate products or alternative items.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Managed customer lines for minimum wait times and high satisfaction.
Paper deliverer
Bretertons Farm shop.
Bridlington, East Riding of Yorkshire
11.2021 - Current
- Maintained good local area knowledge to assist in planning efficient, cost-effective delivery routes.
- Picked up and accurately sorted newspapers to improve delivery run efficiency.
- Sorted and counted newspapers to deliver exact quantities.
- Distributed [Number] daily papers within assigned delivery slots.
- Took on additional rounds to cover for staff absences.
- Engaged positively with community members throughout delivery routes, upholding positive company reputation.
- Delivered papers on schedule to meet needs of individual and business customers.
- Interacted with new and regular customers.
- Followed delivery instructions exactly to meet customer requests.
- Located hard-to-find houses and apartments.
- Picked up papers from newsagents at agreed times.
- Notified management of any complaints or missing items.
Education
Higher National Diploma - Policing
Bishop Burton College
Beverley 09.2023 -
GCSEs - French, Computer science, History, English, Science, Maths
Headlands School
Bridlington 09.2018 - 07.2023
Skills
- Community engagement
- Local area knowledge
- Customer service
- Ability to learn and adapt
- Punctual
- Friendly and approachable
- Trustworthy
Languages
English
Native
Timeline
Higher National Diploma - Policing
Bishop Burton College
09.2023 -
Ice cream shop assistant
Jordan and Gareth
03.2023 - 11.2023
Paper deliverer
Bretertons Farm shop.
11.2021 - Current
GCSEs - French, Computer science, History, English, Science, Maths
Headlands School
09.2018 - 07.2023
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