Summary
Overview
Work history
Education
Skills
Personal Information
Custom
References
Timeline
Generic

Cullen Truten

Lenzie

Summary

I am an adaptable and flexible team player with robust time management and organisational skills. I am a quick learner who is confident in my ability to meet tight deadlines within fast-paced environments. I proactively take the initiative to complete tasks and identify opportunities for process improvements.

I possess a strong foundation in teamwork, communication, and problem-solving. I am eager to expand my expertise, and I am prepared to utilise and further develop my organisational, analytical, and collaborative skills in a Risk Analysis role.

Overview

1
1
year of professional experience
6
6
years of post-secondary education

Work history

1st line support agent (Part-Time Summer Job)

MCN Scotland Ltd
Glasgow
06.2024 - 08.2024
  • Provided high-quality customer service by resolving technical issues for improved user experience.
  • Escalated complex issues to 2nd-line support teams for speedy resolution.
  • Collaborated with the IT team to manage incident response plans, mitigating the impact of breaches.

Foundation Apprenticeship in Business

Tigers Training
08.2024 - 11.2024
  • Company Overview: Foundation Apprenticeship in Business – this includes a work experience placement in an office setting
  • Foundation Apprenticeship in Business – this includes a work experience placement in an office setting

Babysitter

06.2023 - 11.2024
  • I was entrusted to provide a safe and engaging environment by organising creative activities for my 3-year-old cousin.
  • Supervised and monitored the child's safety to ensure well-being at all times.

Education

Foundation Apprenticeship in Business -

Tigers Training
Glasgow
08.2024 - 11.2024

Advanced Higher -

Kirkintilloch High School
Glasgow
2025

Higher -

Kirkintilloch High School
Glasgow
2024

National 5 Grades -

Kirkintilloch High School
Glasgow
08.2019 - 11.2024

Skills

  • Confident communicator
  • Analytical forecasting
  • Effective time management
  • Financial literacy
  • Customer-focused relationships

Personal Information

Date of birth: 07/14/07

Custom

  • Regularly play football
  • Go to the gym
  • Walk and care for my dog
  • Watching Netflix
  • Listening to music
  • Xbox
  • Play pool
  • Spending time with family and friends

References

References available upon request.

Timeline

Foundation Apprenticeship in Business

Tigers Training
08.2024 - 11.2024

Foundation Apprenticeship in Business -

Tigers Training
08.2024 - 11.2024

1st line support agent (Part-Time Summer Job)

MCN Scotland Ltd
06.2024 - 08.2024

Babysitter

06.2023 - 11.2024

National 5 Grades -

Kirkintilloch High School
08.2019 - 11.2024

Advanced Higher -

Kirkintilloch High School

Higher -

Kirkintilloch High School
Cullen Truten