Open to work
Mr Chris Tucker
Company Directors Personal Assistant
Horsham,West Sussex
Summary
Experienced professional in administrative management and stage production, demonstrating strong organisational skills and proficiency in Microsoft Office and Google Workspace. Proven ability to enhance operational efficiency and maintain confidentiality in all tasks. Committed to delivering exceptional customer service and support within diverse environments.
Overview
1
1
Certification
12
12
years of post-secondary education
16
16
years of professional experience
Work history
Company Secretary
Stringbabies Ltd
Horsham, West Sussex
2025.05 - Current
- Streamlined five administrative systems into one for increased efficiency within the company.
- Managed legal documentation for a streamlined workflow.
- Executed duties as per the Companies Act, contributing towards legal adherence throughout the organisation.
- Maintained company records meticulously, ensuring accessibility and accuracy at all times.
- Oversaw risk management processes to mitigate potential threats.
- Orchestrated general meetings to ensure smooth operations.
- Enhanced corporate governance by implementing robust compliance procedures.
- Acted as main contact for staff and clients.
- Provided printing, photocopying scanning support to colleagues.
- Organised tasks by level of urgency and importance to make best of use time and resources.
- Dealt with routine enquiries at reception or by telephone and referred more complex matters to appropriate members of staff.
- Created and maintained logical and orderly digital filing system for impeccable record keeping.
- Created email notifications, invitations and agendas for meetings, events and appointments.
- Liaising with our Accountant, Bookkeepers and representatives in Companies House ensuring documents are compliant and in date,
Personal assistant to the director
Stringbabies Ltd
Horsham, West Sussex
2017.04 - Current
- Proofread correspondences, eliminating errors and maintaining professionalism in communications.
- Contributed to time efficiency by organising meeting agendas beforehand.
- Prioritised tasks effectively to meet strict deadlines.
- Managed confidential documents, ensuring complete privacy.
- Enhanced communication with staff and clients through effective liaison.
- Prepared detailed reports for improved decision-making process.
- Devised filing systems that increased office organisation levels.
- Facilitated smooth workflow by handling ad-hoc requests promptly and accurately.
- Sorted incoming mails for swift response times.
- Supported human resource procedures with efficient administrative duties.
- Handled outgoing calls courteously, establishing positive relations with stakeholders.
- Conducted research on relevant topics; improved knowledge base for strategic planning.
- Kept files organised and up-to-date for accurate record-keeping purposes.
- Drafted documents and reports for management review.
- Partnered with management to implement processes and complete special projects.
- Oversaw and trained clerical support staff to accomplish challenging objectives.
- Screened incoming phone calls and relayed detailed messages.
- Tracked expenses in Odoo Accounts and met budget targets.
- Prioritised incoming communications to filter out basic requests and minimise disruptions.
- Wrote business correspondence and technical letters.
- Ensured the company remains compliant with General Data Protection Regulation.
- Ensuring records are managed in line with CIPD and Information Commissioner's Office Guidelines.
Owner/Operator
LuminarisWorks
Horsham, West Sussex
2016.03 - Current
- Provided efficient solutions to problems, improving business performance.
- Built strong relationships with clients, enhancing brand loyalty.
- Ensured compliance with regulations, maintaining a clean safety record.
- Increased customer satisfaction by providing exceptional service.
- Analysed market trends for strategic planning purposes.
- Led team meetings to boost morale and productivity.
- Maintained equipment and facilities, ensuring operational efficiency.
- Developed contingency plans ahead of time, mitigating potential disruptions during live performances .
- Liaised with technical crew for seamless integration of lighting and sound effects.
- Assisted in script breakdowns for efficient scheduling of rehearsals and performances.
- Conducted safety briefings to minimise risks during performances.
- Adapted quickly to last-minute changes in scripts or staging requirements without compromising quality of production .
- Enhanced audience experience by overseeing all aspects of stage management from concept to execution.
- Streamlined backstage operations by implementing effective procedures and protocols.
- Ensured timely cue execution with precision and accuracy during live shows.
- Delegated tasks efficiently amongst assistants, maximising productivity on busy rehearsal days .
- Collaborated with directors and producers for successful stage productions.
- Prepared detailed reports after each performance to identify areas needing improvement.
- Assisted less experienced peers adapt to new school environments helping them feel comfortable and welcome right from the start.
- Assisted in resolving conflicts amongst peers, fostering healthy social interactions.
- Served as a role model for younger students demonstrating responsibility and commitment towards studies.
- Maintained consistency of support with periodic check-in calls to drive engagement.
- Facilitated independence, developing strong, lasting relationships to support mentees during and after intervention.
Outpatients administrator
National Health Service
Brighton, City of Brighton
2015.10 - 2017.05
- Modified documents as per healthcare regulations-enhanced compliance with official guidelines.
- Handled registration duties for new patients, ensured a welcoming first impression of the healthcare facility.
- Managed queue system for improved patient experience during clinic visits.
- Maintained up-to-date knowledge about policies and procedures related to outpatients' administration to optimise operational effectiveness.
- Organised paperwork, reduced clutter in office space.
- Organised patients bookings and check-in with NHS SystmOne Platform.
- Managed the post-room alongside a small team ensuring all medical correspondence is delivered in accordance with NHS guidelines.
- Liaised between healthcare providers and patients for streamlined care delivery process.
- Supported hospital's high service standards by consistently maintaining a positive demeanour whilst dealing with patients and their families.
- Streamlined administrative processes to enhance overall department productivity.
- Followed strict safety standards, patient protection requirements, and legal guidelines.
- Shared communications between medical staff and patients.
- Documented patient encounter information, laboratory results, and correspondence for records.
- Managing allocation of hospital meeting rooms for all general clinical requests as part of hospitals small admin team within Horsham hospitals wider Facilities Team.
Professional development break
Unemployed
Horsham, West Sussex
2010.04 - 2012.09
- Supported neuro rehabilitation efforts while volunteering with Tearfund, a Christian charity.
- Contributed knowledge of website design and content management systems to enhance the charity's TILS project.
- Developed a small website design portfolio by working with three clients: Dorking Chamber Orchestra, Dove Outreach Program, and Fletcher Design and Stage.
- Moved to a part-time role with a small family owned retail store (Mr Simms Olde Sweet Shop)
Education
Associate Professional in Human Resources (aPHR) - Human Resources
Chartered Institute of Personnel and Development
Horsham, West Sussex 2013.09 - 2015.06
Level 3 - First Line Management and Leadership
Chartered Management Institute
London 2023.01 - 2025.03
Member - Stage Management and Technical Theatre
Equity
London 2009.09 -
Member - Stage Management (Deputy Stage Manager)
Stage Managers Association
London 2010.09 -
A-Levels - Applied ICT Double Award
The College of Richard Collyer
Horsham West Sussex 2007.09 - 2009.06
A-Levels - Drama and Theatre Studies
The College of Richard Collyer
Horsham, West Sussex 2007.09 - 2009.06
GCSEs - English and Maths - Grade C
Warden Park School (Now Academy)
Haywards Heath, West Sussex 2002.09 - 2007.06
Skills
- Company Secretarial Practice & Confidentiality Maintenance
- Organisational Management & Administrative Efficiency
- Invoice Processing, Customer & Business Correspondence
- Personal Resourcefulness & Proactive Organisation
- Microsoft Office & Google Workspace Expertise
Key Skills
- Excellent Interpersonal Aptitude & Time Management
- Timely and Professional Customer Correspondence
- Contract Reviewing, Filing Systems & Document Control
- Mentorship, Self Motivated, Goal Focused, Empathetic
- Key Disability Awareness, HR Related Disability Support, Knowledge of Access to Work Scheme
Certification
Chartered Management Institute [CMI Level 3]
Chartered Institute of Personnel and Development [CIPD - Level 3] [Associate]
Equity - [Via Stage Management and Technical Theatre [Member Since 2009]
Stage Managers Association - [Via Peer Support Work] [Member Since 2019]
Affiliations
- Swimming
- Neurological Rehabilitation
- Personal Training
- Interior Design
- Gaming Platforms
- Networking
Languages
French
Elementary
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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References
References available upon request.
Timeline
Company Secretary
Stringbabies Ltd
2025.05 - Current
Level 3 - First Line Management and Leadership
Chartered Management Institute
2023.01 - 2025.03
Personal assistant to the director
Stringbabies Ltd
2017.04 - Current
Owner/Operator
LuminarisWorks
2016.03 - Current
Outpatients administrator
National Health Service
2015.10 - 2017.05
Associate Professional in Human Resources (aPHR) - Human Resources
Chartered Institute of Personnel and Development
2013.09 - 2015.06
Member - Stage Management (Deputy Stage Manager)
Stage Managers Association
2010.09 -
Professional development break
Unemployed
2010.04 - 2012.09
Member - Stage Management and Technical Theatre
Equity
2009.09 -
A-Levels - Applied ICT Double Award
The College of Richard Collyer
2007.09 - 2009.06
A-Levels - Drama and Theatre Studies
The College of Richard Collyer
2007.09 - 2009.06
GCSEs - English and Maths - Grade C
Warden Park School (Now Academy)
2002.09 - 2007.06