Enthusiastic individual dedicated to delivering compassion, accessible support. Strong relationship-building skills and emotional intelligence. History of achieving positive results in collaboration with multidisciplinary team.
Hi, I’m
crystal yates
Nottingham,Nottinghamshire
Summary
Overview
4
years of professional experience
Work history
SevacareNottingham, Nottinghamshire
Care worker
2015.06 - 2017.08 (2 education.years_Label & 2 education.months_Label)
Job overview
- Supported clients with rehabilitation and socialisation in community settings.
- Highlighted additional support provisions to maximise clients' growth opportunities.
- Reported on clients' progress to evaluate service impact.
- Maintained accurate records to effectively measure client development against care plan objectives.
- Updated doctors and family members on client progress.
- Supported, guided and empowered service users to achieve their optimal capabilities.
- Administered medications and kept appropriate records.
Fast FoodsNottingham, Nottinghamshire
Shop assistant
2016.01 - 2016.07 (6 education.months_Label)
Job overview
- Worked energetically to maintain efficient operations during peak trading hours.
- Demonstrated product usage and features to customers.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Totalled bills using maths skills and maintained accurate till count.
Shell Petrol Station Nottingham, Nottinghamshire
Retail shop assistant
2014.01 - 2014.11 (10 education.months_Label)
Job overview
- Prepared invoices for customers with large orders or special sales types.
- Processed store deliveries, distributing products to storage areas and shop floors.
- Accepted card, cash and cheque payments in POS register system.
- Requested and checked customer IDs at checkout for age-restricted products.
- Resolved complaints and product refunds with care and professionalism, maintaining customer satisfaction.
Nursey Child CareNottingham, Nottinghamshire
Teaching assistant
2013.07 - 2013.11 (4 education.months_Label)
Job overview
- Supervised students in wider school environments, offering reliable dining room, library and playground support.
- Helped teachers with lesson plan development, class preparation and student mentoring.
- Delivered additional learning support opportunities to small student groups, enabling improved academic confidence.
- Planned and arranged classrooms to promote learning and student achievement.
- Organised class spaces and prepared materials for upcoming teacher lessons.
- Performed administrative activities such as taking attendance, marking assignments and maintaining student records.
Factory Stitching CustodyNottingham, Nottinghamshire
Stitching machinist
2013.02 - 2013.05 (3 education.months_Label)
Job overview
- Embroidered and seamed items using semi-automatic sewing machines.
- Programmed automated sewing machines to achieve accurate results to garment specifications.
- Added finishing trims and additions in line with specified product requirements.
- Verified output fulfilled pattern instructions.
- Packaged, wrapped and shipped finished products to fulfil customer orders.
Education
Blue Coat Academy Nottingham
GCSEs from English
2001.04
University overview
Bluecoat Academy Nottingham
NVQ Level 3 from Hairdressing
2001.04
University overview
Bluecoat Beechdale AcademyNottingham
GCSEs from ICT
University overview
Bluecoat Beechdale AcademyNottingham
GCSEs from Art
University overview
Bluecoat Beechdale AcademyNottingham
GCSEs from Maths
University overview
Bluecoat Beechdale AcademyNottingham
GCSEs from Science
University overview
Bluecoat Beechdale AcademyNottingham
NVQ Level 1 from Social Business Skills
University overview
Timeline
Shop assistant
Fast Foods
2016.01 - 2016.07 (6 education.months_Label)
Care worker
Sevacare
2015.06 - 2017.08 (2 education.years_Label & 2 education.months_Label)
Retail shop assistant
Shell Petrol Station
2014.01 - 2014.11 (10 education.months_Label)
Teaching assistant
Nursey Child Care
2013.07 - 2013.11 (4 education.months_Label)
Stitching machinist
Factory Stitching Custody
2013.02 - 2013.05 (3 education.months_Label)
Blue Coat Academy
GCSEs from English
2001.04
Bluecoat Academy
NVQ Level 3 from Hairdressing
2001.04
Bluecoat Beechdale Academy
GCSEs from ICT
Bluecoat Beechdale Academy
GCSEs from Art
Bluecoat Beechdale Academy
GCSEs from Maths
Bluecoat Beechdale Academy
GCSEs from Science
Bluecoat Beechdale Academy
NVQ Level 1 from Social Business Skills