Experienced and customer-focused restaurant supervisor and waitress with a strong background in high-quality service environments, including hotels, fine dining, and events. Demonstrates a professional, polished appearance and excellent communication skills, fostering positive customer relationships and ensuring each guest has a memorable experience. Skilled in upselling, enhancing revenue by recommending additional products, and resolving customer complaints with efficiency and professionalism. Known for maintaining meticulous cleanliness standards, managing time effectively, and ensuring compliance with health and safety regulations. Proven ability to train and lead staff, creating a cohesive atmosphere between front-of-house and back-of-house teams, which optimizes service and operational flow.
Available on request.