Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

CRISTINA MARIA SILVA PITA

Bournemouth,Dorset

Summary

Experienced and customer-focused restaurant supervisor and waitress with a strong background in high-quality service environments, including hotels, fine dining, and events. Demonstrates a professional, polished appearance and excellent communication skills, fostering positive customer relationships and ensuring each guest has a memorable experience. Skilled in upselling, enhancing revenue by recommending additional products, and resolving customer complaints with efficiency and professionalism. Known for maintaining meticulous cleanliness standards, managing time effectively, and ensuring compliance with health and safety regulations. Proven ability to train and lead staff, creating a cohesive atmosphere between front-of-house and back-of-house teams, which optimizes service and operational flow.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work history

Assistant restaurant manager

The Connaught Hotel
Bournemouth, England
2025.02 - 2025.06

Restaurant Supervisor

The Connaught Hotel
Bournemouth
2023.01 - 2024.01

Waitress

Urban Gardens
Bournemouth
2023.06 - 2025.10

Waitress

Neo Restaurant
Bournemouth
2019.01 - 2021.01

Waitress

The Manor Hotel
Oxford
2018.01 - 2019.01

Waitress and Barmaid

Three Horse Shoes
Wixford
2017.01 - 2018.01

International Model

Mandarina Models
Romania - China
2014.01 - 2017.01
  • Company Overview: International
  • International

Education

BA - International Hotel Management

University of Wales Trinity St. David
2023.01 - 2025.06

Fashion Designer -

Anghel Salignel Collage
2011.09 - 2012.09

Technician in Tourism -

Grigore Antipa Collage
2007.09 - 2011.06

Skills

  • POS cash register operation
  • Time management expertise
  • Understanding of dietary requirements
  • Hygiene standards adherence
  • Effective upselling
  • Delegation efficiency
  • Front-Of-House efficiency
  • Service quality assurance
  • Table setting standards
  • Customer Service
  • Guest relations
  • Service excellence
  • Full service restaurant background
  • Complaint management

Languages

English
Fluent
Romanian
Native

References

Available on request.

Timeline

Assistant restaurant manager

The Connaught Hotel
2025.02 - 2025.06

Waitress

Urban Gardens
2023.06 - 2025.10

Restaurant Supervisor

The Connaught Hotel
2023.01 - 2024.01

BA - International Hotel Management

University of Wales Trinity St. David
2023.01 - 2025.06

Waitress

Neo Restaurant
2019.01 - 2021.01

Waitress

The Manor Hotel
2018.01 - 2019.01

Waitress and Barmaid

Three Horse Shoes
2017.01 - 2018.01

International Model

Mandarina Models
2014.01 - 2017.01

Fashion Designer -

Anghel Salignel Collage
2011.09 - 2012.09

Technician in Tourism -

Grigore Antipa Collage
2007.09 - 2011.06
CRISTINA MARIA SILVA PITA