Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

CRISTINA MARIA SILVA PITA

Bournemouth,Dorset

Summary

Experienced and customer-focused restaurant supervisor and waitress with a strong background in high-quality service environments, including hotels, fine dining, and events. Demonstrates a professional, polished appearance and excellent communication skills, fostering positive customer relationships and ensuring each guest has a memorable experience. Skilled in upselling, enhancing revenue by recommending additional products, and resolving customer complaints with efficiency and professionalism. Known for maintaining meticulous cleanliness standards, managing time effectively, and ensuring compliance with health and safety regulations. Proven ability to train and lead staff, creating a cohesive atmosphere between front-of-house and back-of-house teams, which optimizes service and operational flow.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work history

Assistant restaurant manager

The Connaught Hotel
Bournemouth, England
02.2025 - 06.2025

Restaurant Supervisor

The Connaught Hotel
Bournemouth
01.2023 - 01.2024

Waitress

Urban Gardens
Bournemouth
06.2023 - 10.2025

Waitress

Neo Restaurant
Bournemouth
01.2019 - 01.2021

Waitress

The Manor Hotel
Oxford
01.2018 - 01.2019

Waitress and Barmaid

Three Horse Shoes
Wixford
01.2017 - 01.2018

International Model

Mandarina Models
Romania - China
01.2014 - 01.2017
  • Company Overview: International
  • International

Education

BA - International Hotel Management

University of Wales Trinity St. David
01.2023 - 06.2025

Fashion Designer -

Anghel Salignel Collage
09.2011 - 09.2012

Technician in Tourism -

Grigore Antipa Collage
09.2007 - 06.2011

Skills

  • POS cash register operation
  • Time management expertise
  • Understanding of dietary requirements
  • Hygiene standards adherence
  • Effective upselling
  • Delegation efficiency
  • Front-Of-House efficiency
  • Service quality assurance
  • Table setting standards
  • Customer Service
  • Guest relations
  • Service excellence
  • Full service restaurant background
  • Complaint management

Languages

English
Fluent
Romanian
Native

References

Available on request.

Timeline

Assistant restaurant manager

The Connaught Hotel
02.2025 - 06.2025

Waitress

Urban Gardens
06.2023 - 10.2025

Restaurant Supervisor

The Connaught Hotel
01.2023 - 01.2024

BA - International Hotel Management

University of Wales Trinity St. David
01.2023 - 06.2025

Waitress

Neo Restaurant
01.2019 - 01.2021

Waitress

The Manor Hotel
01.2018 - 01.2019

Waitress and Barmaid

Three Horse Shoes
01.2017 - 01.2018

International Model

Mandarina Models
01.2014 - 01.2017

Fashion Designer -

Anghel Salignel Collage
09.2011 - 09.2012

Technician in Tourism -

Grigore Antipa Collage
09.2007 - 06.2011
CRISTINA MARIA SILVA PITA