Cristina Claudia Grosu
Warrington,Chesire
Summary
Knowledgeable sales professional with experience in customer service, business development and pitch presentations. Friendly and honest team player, committed to developing successful client partnerships through outstanding levels of service. Dedicated and motivated individual with keen desire to gain work experience and learn from sales team. Eager to build client relationships, expand customer bases and help drive business development. Comfortable in high-pressure and fast-paced environments and willing to take on new challenges. Dynamic seller focused on delivering highest standards customer service. Thinks critically with can-do attitude for successful retail operations.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
Work History
Seller
Mega Image Romania SRL
Bucharest, Bucharest
02.2018 - 06.2023
- Managed customer product and service queries, resolving effectively and efficiently.
- Applied various sales techniques to steadily expand customer bases.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Barista assistant
Andrea Mattia Alfresco Ltd
Ellesmere Port, Cheshire
11.2015 - 02.2017
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Warmly greeted and served customers, promptly processing payments to minimise wait times.
- Created speciality drinks according to exact customer requests and preferences.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Cleaned counters, machines, utensils and seating areas for immaculate cafe conditions.
- Prepared and served hot and cold beverages promptly, maintaining temperature, quality and presentation.
Seller
Cocorul Shop
Bucharest, Bucharest
08.2010 - 03.2014
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Received stock deliveries, accurately completing paperwork and updating system records.
- Handled concerns and complaints with care, delivering positive outcomes for continued customer loyalty.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Seller
Mei Mei Romania Srl
Bucharest, Bucharest
01.2007 - 03.2010
- Identified and targeted potential customers by facilitating easy buying process and selling to customers' specific needs.
- Managed customer product and service queries, resolving effectively and efficiently.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
Seller
Mexton Confection
Bucharest, Bucharest
02.2001 - 04.2006
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Received stock deliveries, accurately completing paperwork and updating system records.
Education
Vocational School Graduation Certificate - Building Fitter Aircraft
School Group Aeronautics Henri Coanda
Bucharest 09.1994 - 06.1997
High School Graduation - Mechanic For Maintenance and Repair
School Group Aeronautics Henri Coanda
09.1997 - 06.2000
Skills
- Product display
- Merchandising
- Promotions
- Exemplary customer service
Languages
English
Intermediate
Timeline
Seller
Mega Image Romania SRL
02.2018 - 06.2023
Barista assistant
Andrea Mattia Alfresco Ltd
11.2015 - 02.2017
Seller
Cocorul Shop
08.2010 - 03.2014
Seller
Mei Mei Romania Srl
01.2007 - 03.2010
Seller
Mexton Confection
02.2001 - 04.2006
High School Graduation - Mechanic For Maintenance and Repair
School Group Aeronautics Henri Coanda
09.1997 - 06.2000
Vocational School Graduation Certificate - Building Fitter Aircraft
School Group Aeronautics Henri Coanda
09.1994 - 06.1997
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