Summary
Overview
Work history
Education
Skills
References
Timeline
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Joseph Power

Warrington,Chesire

Summary

Currently looking for a new career path. looking for new oppertunities to learn in a new and challenging field. At current im working as a structured Accounts Manager willing and able to go above and beyond to meet individual and team goals. Skilled in sales and financial services, illustrated over 5 years of account management experience. Throughout my sales career I have routinely taken responsibility for delivering demanding KPIs and have a proven record of success in this area. I have excellent communication skills and am able to build a good rapport with customers, even with constraints on time and the lack of pre-established relationships. This has allowed me to strengthen and develop my negotiation skills. My passion for overturning objections and closing sales has also allowed me to help others perform in the same way. All while presenting a professional manner to all clientele.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work history

Sales and finance accounts manager

CarFinance247
Manchester
05.2023 - Current
  • Identifying needs of customers, placing them with the appropriate lender for their circumstances, locating a car for them which meets both their needs, desires and budget
  • Upselling warranty plans up to 2 years and extra paint protection products
  • Customer service is a pivotal part of this role this means meeting expectations as well as being realistic with what we can do for them early on to set realistic outcomes and avoid disappointment towards the end of the process
  • Adherence to a strict journey outline set by the FCA to ensure compliance in all areas throughout the sales process
  • Building instant trust between myself, the customer and the dealership to ensure a smooth exchange regardless of being a tele sales role.
  • Objection handling to save sales for both myself and absent team members if there has been problems along the way.

Sales Manager

LUV Financial Solutions Ltd
Warrington
01.2022 - 05.2023
  • This role consisted of monitoring, coaching and developing the sales team by leading from the front to achieve demanding KPI's for both myself and the team
  • Managing, onboarding and training all sales staff, with responsiblity for 20 account managers at any given time
  • Identifying profit opportunities, leasing with the marketing team to maximize on opportunities and ensuring all other departments were running well to ensure the daily business needs were met
  • Participating in high-level discussions with other businesses to set up partnerships and increase revenue growth.
  • Continous adaptations to the sales process, scripts and training to meet new legeslations as they arrise to ensure compiance standards are met.

Sales and finance accounts manager

CarFinance247
Manchester
08.2019 - 12.2021
  • First instance of employment at Car Finance 247. Duties and position the same as current.

Customer consultant

The Car People
Warrington
07.2018 - 08.2019
  • Building instant connections with customers to find the right car for them
  • Providing excellent service to achieve my CSI targets
  • Adhering to strict FCA guidelines when delivering finance options while also remaining SAF compliant
  • Achieving and exceeding KPI targets through self-reflection and improvement
  • Generating leads by telephoning previous customers
  • The ability to overcome objections in order to close deals.

Grade 4 Supervisor-Building and hardware

Homebase
Altrincham, Trafford
08.2017 - 07.2018
  • Ensuring all building and tool products are always in stock with a detailed availability walk across the department
  • Building relationships with area reps to provide commerciality and the best availability
  • Learning what my trade customers want and trying to provide the stock they require to hold onto the customer
  • Driving and delivering high retail standards to provide full availability
  • Leading the replenishment from the front to ensure a full put away is achieved each delivery day
  • Store fire champion, this involved mini fire safety audits and ensuring we are adhering to health and safety regulations.

Trading Manager-Decor

B&Q
Leigh
05.2015 - 08.2017
  • Developing and motivating my team to hit challenging sales targets
  • Learning what my trade customers require and ordering stock in volume to provide the resources they need
  • Leading a high level of merchandising standards are present in all areas of the department
  • Building relationships with area reps to spot sales opportunities and ensure stock levels are adequate
  • Detailed health and safety walks on a daily basis.

Education

GCSE's A-C in all subjects. -

Woolston Community High School
09.2004 - 05.2009

Skills


  • Problem-solving
  • Time management
  • Team building
  • Communication skills
  • Leadership
  • Customer-focused
  • Relationship management
  • Account management
  • Sales training
  • Customer service
  • Lead development

References

References available upon request.

Timeline

Sales and finance accounts manager

CarFinance247
05.2023 - Current

Sales Manager

LUV Financial Solutions Ltd
01.2022 - 05.2023

Sales and finance accounts manager

CarFinance247
08.2019 - 12.2021

Customer consultant

The Car People
07.2018 - 08.2019

Grade 4 Supervisor-Building and hardware

Homebase
08.2017 - 07.2018

Trading Manager-Decor

B&Q
05.2015 - 08.2017

GCSE's A-C in all subjects. -

Woolston Community High School
09.2004 - 05.2009

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