Cristina Lozovan
London,United Kingdon
Summary
Accomplished professional with extensive expertise in training and development, specialising in course development, lesson planning, and training programme creation. Proficient in Microsoft Office Suite and HR systems, with a strong understanding of workplace safety and learning style adaptation. Demonstrated excellence in communication, public speaking, and leadership coaching. Adept at competitive market analysis, brand building, and negotiation tactics. Committed to enhancing organisational performance through innovative online-based education and data-driven insights. Career goal: to leverage skills in customer service orientation and conflict resolution to drive impactful training initiatives.
Overview
9
9
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Trainer
TL Professional Academy
London, United Kingdom
09.2021 - Current
- ABT International approved and accredited Trainer in Eyelash Extensions, Lash Lift, Lash Tint, Brow Lamination, Brow Shape & Tint.
- Devised unique training strategies to suit varied learning styles amongst employees.
- Facilitated open discussions during sessions, encouraged active participation from attendees.
- Complied strictly with company policies whilst developing and executing all training initiatives.
- Achieved high engagement rates with innovative training techniques.
- Tailored training modules for improved staff productivity.
- Prepared detailed training materials, ensured ease of understanding for all participants.
- Maintained up-to-date knowledge of industry trends to provide best service.
Beauty salon owner
TL Professional Ltd, TL Professional Academy Ltd
London, London
08.2020 - Current
- Established new partnerships for increased market penetration.
- Oversaw financial operations to maintain fiscal health of the company.
- Developed corporate policies, improved ethical standards across the organisation.
- Introduced cost control measures, witnessed significant reduction in overheads.
- Drove digital transformation efforts, established strong online presence for the firm.
- Led strategic planning initiatives to secure company's future growth.
- Advanced training programmes, boosted employee skills and performance levels.
- Increased brand recognition with innovative marketing campaigns.
- Created and led successful business culture focused on performance.
- Created vision for company direction, resulted in clear organisational objectives.
- Maintained agile, responsible organisation with sustained revenue growth by monitoring industry forecasts, honing budgets and adjusting marketing strategies.
- Marketed salon services effectively, increasing brand visibility in the local community.
- Managed daily salon operations, ensuring smooth workflow.
- Developed loyalty programmes to encourage repeat business from customers.
- Negotiated contracts with vendors to secure best prices for beauty supplies.
- Fostered a teamwork-oriented environment amongst staff, improving overall performance levels.
- Created a comfortable and inviting atmosphere within salon premises for increased client satisfaction.
Lash technician
TL Professional
London, United Kingdom
08.2020 - Current
- Performed patch tests, ensuring safety and minimising possible allergic reactions.
- Offered aftercare advice for longer-lasting results.
- Increased client comfort by ensuring a clean and hygienic work area.
- Catered to individual clients' needs, effectively managing expectations and delivering satisfactory results.
- Achieved full lash coverage using various application techniques.
- Provided excellent customer service leading to repeat bookings.
- Regularly sanitised tools and workspace in line with professional health guidelines, prioritising cleanliness at all times.
- Created customised designs by selecting appropriate lashes based on client's natural lashes and desired look.
- Kept track of inventory and reordered supplies as necessary, ensuring smooth salon operations always.
- Improved client satisfaction with personalised consultations.
- Promoted salon's lash services through social media platforms leading to increased visibility.
- Maintained up-to-date knowledge of industry trends to provide best service.
- Ensured timely completion of appointments whilst maintaining high-quality standards.
- Practised safe removal techniques to protect client's natural lashes from damage or strain.
- Demonstrated proficiency in classic, hybrid, volume and mega-volume applications to meet diverse client preferences.
- Conducted initial consultations for understanding clients' requirements thoroughly.
- Offered home-care instructions post treatment aiding in the longevity of the extensions.
Training assistant
LVC College
London, United Kingdom
09.2019 - 07.2021
- Teaching and create own Trainings in Eyelash Extensions and Brow Lamination.
- Assistant Trainer for powder brows and microblading techniques.
- Created comprehensive training materials to enhance understanding of tasks.
- Assisted in the development of training programmes for improved workforce skills.
- Assisted in tailoring the curriculum based on individual needs and abilities, achieving better results.
- Supported training program development and delivery, under direction of senior team members.
- Worked one-on-one with trainees, explaining complex concepts and verifying access to learning resources.
- Conducted pre-assessment tests for trainees, evaluating their knowledge baseline before initiating any new courses.
- Collaborated with trainers to develop effective training modules.
- Worked closely with trainers during practical tasks, ensuring safety measures were always adhered to.
- Helped implement new training methods for more engaging sessions.
Lash technician
G7C
London, United Kingdom
03.2018 - 11.2019
- Kept track of inventory and reordered supplies as necessary, ensuring smooth salon operations always.
- Increased client comfort by ensuring a clean and hygienic work area.
- Offered aftercare advice for longer-lasting results.
- Provided excellent customer service leading to repeat bookings.
- Conducted initial consultations for understanding clients' requirements thoroughly.
- Offered home-care instructions post treatment aiding in the longevity of the extensions.
- Improved client satisfaction with personalised consultations.
- Attended training courses regularly for staying abreast of latest industry developments.
- Performed patch tests, ensuring safety and minimising possible allergic reactions.
- Demonstrated proficiency in classic, hybrid, volume and mega-volume applications to meet diverse client preferences.
- Maintained up-to-date knowledge of industry trends to provide best service.
- Achieved full lash coverage using various application techniques.
- Upheld sterilisation standards for equipment and tools to meet spa's policies and procedures.
Lash technician
Biotiful
Bucharest, Romania
02.2017 - 01.2018
- Improved client satisfaction with personalised consultations.
- Promoted salon's lash services through social media platforms leading to increased visibility.
- Increased client comfort by ensuring a clean and hygienic work area.
- Utilised proper isolation techniques during lash extension application process, minimising eye irritation.
- Provided excellent customer service leading to repeat bookings.
- Achieved full lash coverage using various application techniques.
- Created customised designs by selecting appropriate lashes based on client's natural lashes and desired look.
- Attended training courses regularly for staying abreast of latest industry developments.
- Maintained up-to-date knowledge of industry trends to provide best service.
Beautician
Salon Faimos
Bucharest, Romania
03.2016 - 05.2017
- Used safe work practices to prevent accidents or injuries in the salon.
- Conducted skin assessments for recommending suitable treatments.
- Communicated effectively with clients to understand their specific needs and preferences.
- Demonstrated high-quality waxing techniques; provided painless hair removal solutions.
- Offered hair removal services to enhance clients' appearance.
- Provided manicures and pedicure services, improved overall aesthetic appeal of clients' hands and feet.
- Laminated eyebrows to create flattering styles.
- Carefully handled hot wax to deliver clean and flawless results.
- Maintained clean, tidy and sanitised workstations for minimised staff and customer risk.
Education
Bachelor of Business Administration - BABSFY
University of Suffolk
London 09.2022 - 08.2026
Skills
- Training material creation
- Microsoft office suite proficiency
- HR systems knowledge
- Learning style adaptation
- Workplace safety understanding
- Communication excellence
- Scheduling software familiarity
- Lesson planning
- Competitive and consumer market analysis
- Course development
- Negotiation tactics
- Brand building and awareness
- Leadership coaching
- Product sales and technique training
- Online-based education
- Data analytics proficiency
- Training programme development
- Public speaking
- Conflict Resolution
- Training and Development
- Contract negotiation
- Market research
- Customer service orientation
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Accomplishments
2024- award - Top Lash Trainer
2024 - award - Special Guest
2023 - award - Top Lash Trainer London
2022 - award - 1st Place Brow Shape & Tint - worldwide competition
2022 - award - 2nd Place Brow Lamination - worldwide competition
2019 - award - 2nd Place 3D Volume Eyelash Extensions - worldwide competition
Certification
2023 - Lash Stylist of the year - HBA beauty awards
October 2022 - Lash Trainer & Speaker - Tabya Lashes
May 2022 - Education and Training Diploma - London
January 2022 - Lash Trainer Certificate - London
December 2021 - Brows Russian Line Certificate - London
April 2021 - The Lash Event Certificate - London
October 2021 - Brow Lamination - ABT Accredited
June 2021 - Single Eyelash Extensions - London Lash
March 2020 - Color Course bu Tina Davies
May 2020 - Lash Lift & Curl - KG Professional
May 2020 - Barbicide Certification - London
July 2019 - Advanced Laser Hair Removal - 3D Triology Ice - London
August 2018 - Advanced Technique of Russian Volume Eyelash Extensions - accredited by theguild of Beauty Therapist
May 2017 - Beautician Certification - Bucharest
May 2017 - Best Shape Diploma - Bucharest
February 2016 - Eyelash Extensions Certificate - Moldova
Languages
English
Fluent
Romanian
Native
Russian
Fluent
French
Intermediate
Timeline
Bachelor of Business Administration - BABSFY
University of Suffolk
09.2022 - 08.2026
Trainer
TL Professional Academy
09.2021 - Current
Beauty salon owner
TL Professional Ltd, TL Professional Academy Ltd
08.2020 - Current
Lash technician
TL Professional
08.2020 - Current
Training assistant
LVC College
09.2019 - 07.2021
Lash technician
G7C
03.2018 - 11.2019
Lash technician
Biotiful
02.2017 - 01.2018
Beautician
Salon Faimos
03.2016 - 05.2017
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