Cristian Leonard Boros

Resolved customer complaints with a 95% success rate, retaining business and ensuring a positive store reputation.

Entrusted with keyholder responsibilities, performing opening and closing procedures to ensure store security and operational readiness.

Identified and actioned a new method for restocking the Marketplace which reduced replenishment tine by 10% and improved product availability during peak hours.

Maintained a inventory accuracy rate through diligent use of warehouse management systems, minimising picking errors.