Craig Stephenson
Choppington,Northumberland
Summary
Accomplished professional with expertise in supervisory techniques and leadership effectiveness, adept at enhancing working in shifts efficiency. Proficient in the use of security equipment and well-versed in counter-terrorism principles, ensuring adherence to procedures and effective incident reporting. Demonstrated ability to train staff members, fostering a secure and efficient work environment. Committed to advancing career goals within the security sector by leveraging skills in training and leadership.
Hardworking security professional driven to contribute sound judgment and attention to detail to security-focused duties. Strong leadership and decision-making skills supported by sound judgment and training in conflict resolution.
Dedicated to maintaining secure environments, bringing strong leadership and conflict resolution skills. Possesses excellent communication abilities paired with keen sense of situational awareness. Committed to ensuring safety and security, aiming to enhance operational efficiency and foster secure atmosphere.
Overview
10
10
years of professional experience
Work history
Portering/Security Supervisor
Newcastle Upon Tyne Hospitals
Newcastle upon Tyne, Tyne & Wear
2022.03 - Current
- I currently work in a team of 6 supervisors managing 106 porters and security officers within National health service (NHS)
- I use NHS computer systems and software (Capacity Management) to ensure that tasks are delegated effectively and efficiently
- Ensuring that staff mandatory training and risk assessments are up to date and relevant, in align with trust policies and procedures
- Formally reporting, investigating and managing incidents/near misses to ensure safety and improve services
- Complete staff rotas to ensure that the departments are fully staffed to ensure smooth running of services and ensure safety across the hospital sites
- To be open, honest and act with integrity. To maintain dignity and respect of staff and patients at all times. Respecting and supporting cultural differences and additional health needs
- To communicate effectively both verbally and written.
- Work within my remit, know my limitations and seek support when necessary. Continually assess risk and escalate to higher management or delegate when appropriate.
Hospital porter
National Health Service
Newcastle upon Tyne, Newcastle upon Tyne
2016.05 - 2022.03
- Safe transportation of patients, ensuring comfort and dignity.
- Transportation of equipment between departments and hospitals facilitating optimal use of services. Monitoring and managing the transportation of medical gases and blood products/specimens
- Responding to emergency situations, providing support in a timely and effective manner
- Promoting health and safety regulations across the hospital setting through regular checks and on fire exits and equipment safety measure
- To be up to date with changes in policies and procedures through regular training to optimise safety in the work place
- Report incidents and near misses through the formal process. Escalate concerns to higher management and alway work within limitations
- To work well within a team, often in high pressure situations however have the ability to use own initiative through eperience, evidence base and risk assessment
Education
NVQ Level 3 - Carpentry and Joinery
Hylton College
09/2004 - 09/2007
Skills
- Supervisory techniques
- Working in shifts efficiency
- Knowledge of security equipment
- Counter-Terrorism principles
- Leadership effectiveness
- Ability to follow procedures
- Incident reporting procedures
- Training staff members
Affiliations
- Big football fan, Walking and socialising
Timeline
Portering/Security Supervisor
Newcastle Upon Tyne Hospitals
2022.03 - Current
Hospital porter
National Health Service
2016.05 - 2022.03
NVQ Level 3 - Carpentry and Joinery
Hylton College
09/2004 - 09/2007