Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Craig Ross

Spalding,Lincolnshire

Summary

Dedicated professional with a strong emphasis on punctuality and reliability, complemented by expertise in first aid training. Demonstrates a commitment to employee training and development, fostering growth and enhancing team capabilities. Aims to leverage these skills to contribute effectively to organisational success.

Reliable leader with motivational drive to excel as Night Shift Manager. Demonstrates strong organisational skills and adept problem-solving abilities. Committed to enhancing team performance and ensuring operational success.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

22
22
years of professional experience
5
5
years of post-secondary education

Work history

Night shift manager

Sainsbury's
Peterborough, Cambridgeshire
06.2020 - Current
  • Developed contingency plans to handle unexpected situations effectively.
  • Encouraged positive work culture through motivation and reward systems for exceptional performances.
  • Assessed performance of staff and provided feedback for improvement.
  • Reviewed sales reports to identify areas requiring attention or improvement.
  • Supervised restocking activities for readiness of next day's operation.
  • Delegated tasks fairly amongst staff members, promoting teamwork and efficiency.
  • Ensured compliance with safety regulations for a secure working environment.
  • Maintained communication channels with day staff, promoting seamless operations.
  • Managed night shift operations, ensuring smooth running of the business.
  • Trained new employees on company policies and procedures, guaranteeing standards were met.
  • Organised team schedules to maximise productivity and efficiency.
  • Led employees during night shifts to deliver outstanding customer service and comply with quality standards.

Plasterer

self employed
Peterborough, Cambridgeshire
01.2019 - 07.2020
  • Kept work area clean, minimising dust and debris accumulation during tasks.
  • Ensured safety procedures were followed at all times during project completion.
  • Assisted with estimating job costs based on material requirements and labour hours needed.
  • Collaborated closely with other tradesmen like electricians or plumbers whilst working on larger projects.
  • Trained apprentices in trade skills to ensure continuity of craftsmanship.
  • Repaired cracks in existing plaster, ensuring seamless blending with surrounding areas.
  • Prepared surfaces for plastering by cleaning and repairing damage.
  • Applied finishing coats of plaster to obtain desired texture and appearance.

Night shift manager

Tesco
Wisbech, Cambridgeshire
02.2013 - 01.2019
  • Ensured compliance with safety regulations for a secure working environment.
  • Managed night shift operations, ensuring smooth running of the business.
  • Liaised with security personnel to ensure safety of staff and premises during night hours.
  • Assessed performance of staff and provided feedback for improvement.
  • Implemented inventory checks to avoid stock shortages.
  • Encouraged positive work culture through motivation and reward systems for exceptional performances.
  • Organised team schedules to maximise productivity and efficiency.
  • Delegated tasks fairly amongst staff members, promoting teamwork and efficiency.
  • Maintained communication channels with day staff, promoting seamless operations.
  • Upheld high standards of cleanliness in line with health and hygiene regulations.
  • Trained new employees on company policies and procedures, guaranteeing standards were met.
  • Supervised restocking activities for readiness of next day's operation.
  • Developed contingency plans to handle unexpected situations effectively.

General assistant

Tesco
Wisbech, Cambridgeshire
08.2003 - 02.2013
  • Arranged displays attractively, enticing customers into the shop.
  • Dealt with complaints professionally leading to swift problem resolution.
  • Facilitated clear communication between team members for better workflow synergy.
  • Processed payments securely, safeguarding against fraud or discrepancies.
  • Worked on till operations efficiently reducing queues at the checkout.
  • Assisted with inventory management for efficient stock control.
  • Provided top-quality customer service, resulting in high levels of customer satisfaction.
  • Helped resolve customer queries promptly, fostering good relations with clients.
  • Helped unpack and shelve deliveries quickly ensuring all items were available for sale.
  • Handled cash transactions accurately, enhancing financial integrity.

Education

GCSEs -

Downham Market
Downham Market, Norfolk
09.1997 - 07.2002

Skills

  • Punctuality and reliability
  • First aid training
  • Employee training and development

Affiliations

  • House Building
  • Football
  • Motor Racing

Timeline

Night shift manager

Sainsbury's
06.2020 - Current

Plasterer

self employed
01.2019 - 07.2020

Night shift manager

Tesco
02.2013 - 01.2019

General assistant

Tesco
08.2003 - 02.2013

GCSEs -

Downham Market
09.1997 - 07.2002

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Craig Ross