Sales and customer service representative
D & H Ceramics
Gibraltar , Gibraltar
06.2024 - 09.2024
Set appointments with field teams to carry out service changes or deliver new products.
- Worked in collaboration with sales team to achieve collective targets and goals.
- Monitored and reported on sales performance, identifying areas for improvement and growth.
- Utilised knowledge of company products and services for increased sales.
- Followed scripts when answering common customer questions.
- Resolved or escalated customer issues for high levels of satisfaction.