Craig Green
Aldershot,Hampshire
Summary
Employee with expertise in training and mentoring, fostering team collaboration and productivity. Proven Retail Department Manager with strong leadership and organizational skills, ensuring high standards in sales and customer service. Committed to achieving consistent results through effective problem-solving and interpersonal communication.
Overview
2026
2026
years of professional experience
Work history
Builder
Self employed
Aldershot , Hampshire
- Prepared fencing, posts, and panels for construction projects.
- Installed roofing and guttering on large-scale developments.
- Erected scaffolding while adhering to safety protocols at heights.
- Delivered multi-trade services for house building projects.
Duty manager
Aldershot Superbowl uk
Aldershot , Hampshire
12.2024 - Current
- Ensured accurate cash transactions to uphold financial integrity.
- Promoted a safe working environment by strictly enforcing health and safety regulations.
- Managed front-of-house operations to deliver exceptional customer service.
- Led by example, fostering a positive work ethic and motivating staff for peak performance.
- Conducted regular stock taking to maintain inventory accuracy.
- Operated tills and processed orders efficiently, enhancing service delivery.
- Guaranteed every customer received a high-quality experience within the venue.
Venue manager
Little Vegas casino
Aldershot , Hampshire
12.2023 - 12.2024
- Monitored inventory levels to prevent stockouts and oversupply.
- Liaised with vendors for timely supply of materials and equipment.
- Utilised budgeting skills to manage finances, avoiding unnecessary expenditures.
- Oversaw maintenance tasks, ensuring consistent facility upkeep.
- Streamlined communication channels for enhanced team coordination.
- Maintained high hygiene standards, promoting a clean and safe environment.
- Conducted regular staff training sessions to boost performance and productivity.
- Delivered exceptional customer service by proactively addressing concerns and queries.
Retail Department Manager
Costco
Farnborough, Hampshire
06.2013 - 12.2023
- Delivered impeccable service by ensuring attentive and responsive customer care.
- Managed hiring and coaching processes to uphold high-quality standards in retail teams.
- Oversaw a team of 8, conducting interviews and performance reviews to enhance staff effectiveness.
- Coordinated strategic merchandise displays, resulting in a 100% increase in product uptake.
Education
Gcse - Secondary
Oakfarm
Farnborough , Hampshire Skills
- Wholesale leadership
- Staff scheduling
- Visual merchandising
- Staff training
- Training and development
- Performance appraisals
- Merchandising and operational standards
- New Product Development (NPD)
- Staff management
- Customer service excellence
- Team leadership and motivation
- Employee development
- Hospitality
- Performance monitoring
Additional Information
Forklift trained
Scissor lift trained
Timeline
Duty manager
Aldershot Superbowl uk
12.2024 - Current
Venue manager
Little Vegas casino
12.2023 - 12.2024
Retail Department Manager
Costco
06.2013 - 12.2023
Builder
Self employed
Gcse - Secondary
Oakfarm