Courtney Wilson
Hartleppol,Durham
Summary
Dedicated professional with extensive hands-on care experience and proven success in managing caseloads. Advanced communication skills and strong empathy contribute to exceptional support in challenging situations. Expertise in administrative tasks and patience cultivation ensures seamless coordination and high-quality service delivery. Committed to achieving positive outcomes through compassionate care and efficient management.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work history
Family Help Key Worker
Newcastle City Council
Newcastle upon Tyne
2025.06 - Current
- Assisted families in accessing essential support services and resources.
- Collaborated with multidisciplinary teams to create tailored intervention plans.
- Facilitated communication between families and local service providers to enhance connections.
- Conducted home visits to assess family needs and provide guidance on available options.
Public Health Practitioner Trainee
Middlesborough Council
Middlesbrough
2024.09 - 2025.06
- Assisted in organising educational workshops to promote healthy lifestyles and disease prevention.
- Analysed data from health surveys to inform programme development and policy recommendations.
- Engaged with stakeholders to foster partnerships aimed at enhancing public health resources.
Social Prescribing Link Worker - Lead for Children
East Durham Medical Group
Wingate
2023.01 - 2024.09
- Developed and implemented tailored support plans for children and families.
- Collaborated with multi-disciplinary teams to address complex needs of young individuals.
- Conducted assessments to identify barriers to health and social integration for children.
- Advocated for children's needs within community settings to ensure appropriate service access.
NHS Family Support Worker - Emotional Resilience
NHS Foundation Trust
Hartlepool
2022.11 - 2023.07
- Developed and implemented tailored emotional resilience programmes for families facing challenges.
- Facilitated support groups to encourage open discussions around emotional health and coping strategies.
- Collaborated with multidisciplinary teams to ensure comprehensive support for families in need.
- Provided guidance and mentorship to families, fostering a supportive and understanding environment.
Inclusion Assistant / Pastoral
High Tunstall College of Science
Hartlepool
2022.04 - 2022.11
- Supported students with diverse needs by implementing tailored strategies for inclusion.
- Assisted in developing and monitoring individual education plans to ensure compliance with educational standards.
- Collaborated with teachers and staff to create a supportive environment that fosters student wellbeing.
- Facilitated communication between families and educational staff to address concerns and enhance student engagement.
Nursery Practitioner / Cover Room Leader
Busy Bees / Kids 1st Day Nursery
Stockton-on-Tees
2021.04 - 2022.04
- Led activities that promoted children's social and emotional development in a nurturing environment.
- Developed and implemented age-appropriate educational programmes that stimulated learning and curiosity.
- Assessed children's developmental milestones to tailor support and interventions as needed.
- Ensured compliance with health and safety regulations to maintain a safe play and learning environment.
- Fostered positive relationships with parents and guardians to encourage involvement in children's progress.
Education
Certificate of Higher Education - Public Health
Teesside University
2024.09 - 2025.08
Level 3 - Early Years Educator
FW Solutions Ltd
2020.08 - 2021.02
Level 3 - Supporting, Teaching and Learning in Schools
Hartlepool College of Further Education
2018.02 - 2019.05
Skills
- Patience cultivation
- Calmness under pressure
- Advanced communication
- Hands-On care experience
- Administrative competence
- Strong empathy
- Caseload management
References
References available upon request.
Timeline
Family Help Key Worker
Newcastle City Council
2025.06 - Current
Public Health Practitioner Trainee
Middlesborough Council
2024.09 - 2025.06
Certificate of Higher Education - Public Health
Teesside University
2024.09 - 2025.08
Social Prescribing Link Worker - Lead for Children
East Durham Medical Group
2023.01 - 2024.09
NHS Family Support Worker - Emotional Resilience
NHS Foundation Trust
2022.11 - 2023.07
Inclusion Assistant / Pastoral
High Tunstall College of Science
2022.04 - 2022.11
Nursery Practitioner / Cover Room Leader
Busy Bees / Kids 1st Day Nursery
2021.04 - 2022.04
Level 3 - Early Years Educator
FW Solutions Ltd
2020.08 - 2021.02
Level 3 - Supporting, Teaching and Learning in Schools
Hartlepool College of Further Education
2018.02 - 2019.05