Elizabeth Thomson
Cairnryan,Dumfries and Galloway
Summary
I am a compassionate and experienced key worker with a strong background in social care, supporting individuals with learning disabilities, autism, and additional needs. I have over a decade of experience delivering person-centred care and practical life skills support, both in the community and a health care setting. I am passionate about helping young people build confidence, develop independence, and achieve their potential through structured guidance and positive encouragement. With excellent communication skills, strong organisational ability, and a calm, patient approach. I thrive where I can make a meaning difference in helping individuals prepare for and succeed in the world of work.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Employability and Skills Key Worker
Dumfries and Galloway Council
Stranraer, Wigtownshire
08.2024 - Current
- Delivered tailored career progression advice, broadening client perspectives on potential careers.
- Updated knowledge on labour market trends to ensure accurate client information.
- Provided comprehensive job search support, achieving successful employment outcomes.
- Conducted mock interviews, strengthening client interview skills through constructive feedback.
- Collaborated with support agencies for cohesive service delivery to clients.
- Adhered to data protection regulations while managing sensitive client information.
- Boosted client motivation through targeted goal-setting activities.
- Engaged diverse clientele using empathetic communication techniques.
Support worker
Key Housing
Stranraer, Wigtownshire
11.2016 - 08.2024
- Complied with all health and safety regulations for worker welfare.
- Ensured adherence to safety protocols for safer working environment.
- Assisted in training new hires for quick acclimatisation to work environment.
- Fostered positive relationships with clients through professional interactions.
- Enhanced team morale through open communication and constructive feedback.
- Offered companionship to reduce feelings of loneliness in patients.
- Responded swiftly to emergency situations, protecting patient well-being.
- Assisted with mobility to ensure safety and prevent accidents.
- Coordinated appointments with healthcare professionals for routine check-ups and treatments.
- Administered medication, ensuring correct dosage and timing.
- Encouraged social interaction for improved mental health amongst residents.
- Developed personalised care plans which catered to individual needs and preferences of each patient.
- Provided personal care assistance such as washing or dressing up for enhanced self-esteem among clients.
- Maintained patient records, guaranteeing accurate tracking of medical history and treatment plans.
- Assisted clients with daily household cleaning, laundry and food preparation.
auxiliary support worker
NHS Scotland
Stranraer, Wigtownshire
03.2017 - 03.2019
- Helped achieve patient independence through guided tasks and activities.
- Actively listened to client concerns thus creating a comforting environment.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Promoted physical activity through assistance with exercises improving overall health condition of the client.
- Assisted with mobility issues enabling easier movement around the home.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Assisted in maintaining a clean environment for improved client health.
Education
A-Levels - Hospitality and Catering
D&G college
Stranraer 09.2001 -
GCSEs - Maths, English, Art, Science, Modern Studies
Stranraer Academy
Stranraer /1996 - /2000
National Higher certificate - Health and Social Care
Stranraer College
Stranraer /2019 -
Skills
- Job search support
- Interview coaching
- Personalised care plans
- Client motivation
- Team collaboration
- Problem solving
- Adaptability
- Empathetic communication
- Goal setting
- Emotional support
- Strong empathy
- Risk assessment processing
- Calmness under pressure
- Disability support
- Driving licence
Certification
IEP The Institute of employability Professionals
Disclosure Scotland pvg
Affiliations
I enjoy travelling and exploring new places, Which has helped me develop an open-minded and adaptable outlook. I have a keen interest in History and Politics, and I enjoy learning about different cultures and people. In my spare time, I also enjoy socialising with friends and family, which reflects my friendly, approachable nature and strong interpersonal skills
References
References available upon request.
Timeline
Employability and Skills Key Worker
Dumfries and Galloway Council
08.2024 - Current
auxiliary support worker
NHS Scotland
03.2017 - 03.2019
Support worker
Key Housing
11.2016 - 08.2024
A-Levels - Hospitality and Catering
D&G college
09.2001 -
GCSEs - Maths, English, Art, Science, Modern Studies
Stranraer Academy
/1996 - /2000
National Higher certificate - Health and Social Care
Stranraer College
/2019 -
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