Courtney Wangui

Dedicated professional with a strong foundation in customer service, communication skills, and teamwork. Known for reliability and responsibility, adept at time management, and demonstrating empathy and patience in all interactions. Proficient in basic IT skills and social media platforms use, with a proven ability to collect and analyse feedback effectively. Offers technical product advice and possesses extensive product knowledge. Committed to leveraging these skills to enhance customer satisfaction and drive business success.

Motivated recent graduate with excellent academic record, developed organisational skills and readiness to tackle demanding projects. Uses comprehensive education and excellent communication skills to learn new skillsets quickly and assist in challenging problems.

• Watching resourceful documentaries
• Coding
• Model building
• Playing music instruments

In addition to my primary roles, I’ve successfully built and managed a small-scale reselling business as a side venture. While the operation is lean, it has been a significant personal accomplishment because it required me to master the fundamentals of commerce—from identifying undervalued inventory to managing the logistics of a digital storefront. I take pride in maintaining a consistent stream of supplemental income by staying disciplined with my time and meticulous with my profit-margin tracking. This project has sharpened my ability to spot market trends and reinforced my commitment to providing excellent service to every individual customer.