Courtney Tabbinor
Stoke On Trent
Summary
A motivated and compassionate individual who has recently completed an Access to Higher Education Diploma in Health Professionals, demonstrating a strong commitment to developing a career within health and care. I am a reliable, trustworthy and professional worker with excellent time management skills and a strong work ethic. I take pride in being punctual, organised and maintaining high standards in any role I undertake.
Through my experience within care settings, I have developed the ability to provide high-quality, person-centred support while treating individuals with dignity, respect and empathy. I am confident communicating with people from a variety of backgrounds and always strive to create a safe, supportive and positive environment for those in my care.
I work well both independently and as part of a team, remaining calm, attentive and professional in busy or challenging situations. I am now seeking a part-time position where I can continue to develop my skills, contribute positively to a team and provide excellent support and service to others.
Overview
8
8
years of professional experience
1
1
Certification
Work history
Social media marketing assistant
Taylor Made Beauty
Stoke on Trent , Staffordshire
2024.02 - 2025.06
- Managed daily post scheduling across all platforms ensuring consistent brand messaging.
- Tracked performance metrics regularly providing insights into campaign effectiveness.
- Proactively identified opportunities for brand promotion on new digital platforms.
- Boosted brand visibility by creating and implementing effective social media strategies.
- Collaborated with marketing team to enhance overall digital presence.
- Coordinated with influencers for partnerships leading to increased follower base.
- Organised promotional events on social media platforms, driving product awareness.
- Responded promptly to customer inquiries on social media, enhancing customer service reputation.
- Maintained up-to-date knowledge of industry trends keeping marketing strategies relevant.
Healthcare Worker
Key 2 Care ltd – Maple West Independent Support Living Accommodation
2023.06 - 2024.01
- Working in a supported accommodation was something I didn’t have experience within, although it didn’t take me long before I had improved my experience and gotten use to my daily schedule. Always when working in care I have provided a high quality of care given to all clients and maintained confidentially and privacy, dignity towards all who receive my care. Maintaining politeness and patience with those who struggle to cope, everyday is a challenge working in care.
Community Care Worker
AR1 HomeCare
2023.01 - 2023.06
- Working as a community carer not every day would be the same, individually or in a pair we would visit people in their own homes to help them live their lives as independently as possible and ensuring they are happy and healthy during this. Many duties preformed were from prepping, cooking meals, administering medication and helping with food shopping. Supporting and encouraging people to manage their own domestic responsibilities but giving them a helping hand if needs be. Some clients may have personal care given with consent.
Café Member – Assistant Manager
Spill The Beans Café
2020.01 - 2023.01
- During my time at the Café I had widened my knowledge on how to manage a work place and work in a team whilst under pressure. This had a really good impact on my confidence, I was picking up over time and creating events outside my work hours as I was committed to working. Later on it all paid off, I got promoted to Assistant manager. Many duties included cash handling, setting goals and tasks, developing budgets within the business, stock ordering, online promotion, online and public events, discussing and organising as a team and just the little things too like serving customers with a smile, giving out menus and informing customers of our offers and sales.
Sales Assistant
WHSmith Royal Stoke Hospital
2018.12 - 2019.05
- Working at WHSmith, I had a range of tasks to complete on a day to day basis, which would vary from date checkin our stock, ensuring we’ve got back stock, cleaning areas that need a freshen up, dealing with customers face to face and via telephone and til handling. Being based in the hospital, not every day was the same, working here I’ve took away a lot of skills and knowing how to handle situations in a work place.
Team Volunteer
Staffordshire Youth Commission
2017.11 - 2018.12
- Whilst volunteering at Staffordshire Youth Commission we had open discussions in our groups about how we could keep youths in the area out of crime. We came up with ideas and made them happen such as our movie nights, youth clubs, sports days and many more which helped to keep the younger generation engaged and focusing on something they actually enjoy doing. During my short time here I learned so many new things I never knew before, increasing my confidence and expanding my abilities.
Education
GCSE - IT
Ormiston Horizon Academy
2013.01 - 1 2018
Level 1 - Health & Social Care
Newcastle Under Lyme College
2019.01 - 1 2022
Level 2 - Understanding Mental Health in Children & Young adults
Stoke on Trent College
2022.01 - 1 2023
Diploma of Higher Education - Health Professionals
Newcastle Under Lyme College
Newcastle under Lyme 09.2025
Skills
- Person-centred care – Providing compassionate, respectful support tailored to individual needs
- Communication skills – Able to communicate clearly and effectively with patients, families and colleagues
- Teamwork – Working well as part of a multidisciplinary team to provide the best care
- Time management – Organised and able to manage tasks efficiently while meeting deadlines
- Reliability and punctuality – Consistently dependable and committed to attending work on time
- Empathy and compassion – Understanding and supporting individuals with patience and kindness
- Observation skills – Able to notice changes in behaviour or health and report concerns appropriately
- Problem-solving – Remaining calm and finding practical solutions in challenging situations
- Professionalism – Maintaining confidentiality, respect and high standards of care
- Adaptability – Able to adjust quickly to new environments, routines and responsibilities
References
Available upon request.
Awards
Microsoft PowerPoint – Grade B, Microsoft Excel – Grade B, Level 2 First Aid, Care Certificate
Courses Attended
- Moving and Handling
- Safeguarding Adults
- Safeguarding Children
- Awareness of Mental Health, Dementia & Learning Disability
- Medication training
Certification
Access to Higher Education Diploma Certificate for Health Professionals
First Aid Level 2 Certificate
Timeline
Social media marketing assistant
Taylor Made Beauty
2024.02 - 2025.06
Healthcare Worker
Key 2 Care ltd – Maple West Independent Support Living Accommodation
2023.06 - 2024.01
Community Care Worker
AR1 HomeCare
2023.01 - 2023.06
Level 2 - Understanding Mental Health in Children & Young adults
Stoke on Trent College
2022.01 - 1 2023
Café Member – Assistant Manager
Spill The Beans Café
2020.01 - 2023.01
Level 1 - Health & Social Care
Newcastle Under Lyme College
2019.01 - 1 2022
Sales Assistant
WHSmith Royal Stoke Hospital
2018.12 - 2019.05
Team Volunteer
Staffordshire Youth Commission
2017.11 - 2018.12
GCSE - IT
Ormiston Horizon Academy
2013.01 - 1 2018
Diploma of Higher Education - Health Professionals
Newcastle Under Lyme College