Cory Armstrong
Lydney,Gloucestershire
Summary
Dedicated logistics and transport professional with extensive on-road experience and a strong understanding of traffic laws. Proven ability in customer support, professional dialogue, and record-keeping, ensuring safety compliance and exceptional service delivery. Holds a driving licence and security certification, demonstrating commitment to safety and problem-solving. Aspires to leverage skills in communication and customer service to enhance operational efficiency in a dynamic logistics environment.
Reliable and dedicated professional with strong organisational and communication skills, coupled with knack for building lasting relationships and ensuring timely deliveries. Proficient in route planning and vehicle maintenance, with focus on customer satisfaction. Committed to contributing to operational efficiency and enhancing customer service experience.
Overview
1
1
Certification
4
4
years of professional experience
Work history
Parts delivery driver
Bond International
Chepstow, Monmouthshire
2024.09 - Current
- Handled customer returns or exchanged parts professionally, ensuring positive experience.
- Managed paperwork such as receipts and delivery notes efficiently.
- Ensured timely delivery by adhering to set routes and schedules.
- Long distance van driving 100-300 miles drove per day
- Time important deliveries
Package delivery driver
Amazon Logistics
Bristol, Somerset
2023.10 - 2024.07
- Utilised GPS systems to optimise delivery routes.
- Adhered to driving regulations, ensuring safety on the road.
- Collaborated closely with dispatchers to ensure effective communication regarding deliveries.
- Carried out regular vehicle checks for optimal performance.
- Ensured safe handling of parcels to prevent damage.
- Established good relationships with customers through friendly, approachable demeanour during package handover.
- Assisted with loading and unloading of goods for efficient operations.
- Heavy Multi-drop routes
Security operative
Elite Security Group
Bristol / Cardiff / Newport / Gloucester , All Areas
2022.08 - 2023.06
- Improved overall security measures, enhancing personnel and property protection.
- Maintained order during public events, minimising disruptions.
- Monitored CCTV systems for detection of suspicious activity.
- Issued passes for guests after verifying purpose of visit.
- Coordinated with local law enforcement agencies to report any criminal behaviour.
- Handled sensitive information discretely, ensuring confidentiality at all times.
- Ensured site safety by conducting regular security patrols.
- Used conflict resolution techniques to diffuse tense situations peacefully.
- Responded immediately to emergency situations, remaining professional, calm and effective under pressure.
- Handled day-to-day and emergency incidents with a calm, professional demeanour, enabling positive outcomes.
Education
Certificate of Higher Education - Coaching
University of Northampton
Northampton 2022.09 -
btec - Sports coaching and Psychology
Forest Sports Education
Gloucester, GloucestershireSkills
- Logistics understanding
- Transport knowledge and heavy on road experience
- Customer support and professional dialogue
- Traffic laws knowledge
- Driving licence holder
- Record-keeping
- Safety compliance
- Customer Service
- Security certification
- Problem-solving
- Communication skills
Affiliations
In my spare time, I enjoy playing and watching rugby, socialising with friends, and maintaining a strong interest in cars and the automotive industry. I also attend the gym occasionally to stay active and maintain a healthy lifestyle.
Certification
Possess a valid SIA Door Supervisor Licence, demonstrating training in security procedures, public safety, and professional conflict management.
Timeline
Parts delivery driver
Bond International
2024.09 - Current
Package delivery driver
Amazon Logistics
2023.10 - 2024.07
Certificate of Higher Education - Coaching
University of Northampton
2022.09 -
Security operative
Elite Security Group
2022.08 - 2023.06
btec - Sports coaching and Psychology
Forest Sports Education