Corinne Hewitt

• Conducted holistic assessments (e.g., Early Help Assessment, Family Star, parenting assessments) to identify family needs.
• Developed and implemented support plans with specific goals and review points to enhance family outcomes.
• Hold a caseload of families with multiple or escalating needs, often below statutory social care thresholds but requiring intensive support.
• Identified and responded to safeguarding concerns, escalating to social care as needed.
• Attend and contribute to Child in Need, Child Protection, and Team Around the Family meetings.
• Monitor risk indicators such as neglect, domestic abuse, substance misuse, parental mental health, or school non‑attendance.
• Facilitated group programmes and workshops for parents and young people, focusing on skill development and emotional support.

Guided families through challenges by providing tailored resources and support.

Performed regular maintenance routines, extending equipment lifespan.

Conducted regular equipment inspections for optimal performance.

Participated in weekly team meetings to discuss progress and targets.

• Owned and managed business for 14 months, overseeing staff leadership and daily operations to ensure smooth functioning.
• Ensured all staff adhered to health and safety regulations, maintaining a safe and compliant working environment.
• Delivered comprehensive induction training, ensuring new staff were confident, competent, and aligned with organisational standards.
• Provided ongoing supervision, coaching, and performance support, promoting a positive, accountable working culture.
• Supported staff during high workload and organisational change, providing guidance and practical solutions to enhance wellbeing and performance.

Executed daily tasks and responsibilities similar to current role in a professional setting.

Carried out day-to-day duties accurately and efficiently.

Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Successfully delivered on tasks within tight deadlines.

Carried out day-to-day duties accurately and efficiently.

Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Successfully delivered on tasks within tight deadlines.

Carried out day-to-day duties accurately and efficiently.

Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.

Successfully delivered on tasks within tight deadlines.

• Provided friendly, efficient customer service, ensuring shoppers received clear support and a positive in-store experience.
• Assisted customers with product enquiries, locating items, and offering recommendations based on their needs.
• Handled customer complaints professionally, achieving quick resolutions to enhance customer satisfaction and loyalty.
• Operated tills accurately and processed payments and refunds, ensuring reliable cash-handling and contributing to efficient transaction flow.
• Restocked shelves, rotated stock, and ensured products were displayed neatly and in line with merchandising standards.
• Monitored stock levels and reported shortages to supervisors, facilitating timely restocking and minimising customer inconvenience.
• Maintained excellent store presentation by keeping aisles tidy, managing spillages, and following health and safety procedures.
• Worked collaboratively with colleagues to meet store targets, manage busy periods, and ensure smooth daily operations.
• Supported the delivery process by unloading stock, checking items, and organising back‑of‑house storage areas.
• Followed all supermarket policies, including food safety, hygiene, and GDPR requirements.