Cora Cundy
Oxford
Summary
Organized and results-oriented professional with extensive experience in supporting high-performing teams within dynamic operational settings. Expertise in time management, event coordination, and organizational skills, emphasizing efficiency and accuracy. Proven track record of managing competing priorities while delivering reliable administrative and logistical support.
Overview
4
4
years of professional experience
7
7
years of post-secondary education
Work history
Business Infrastructure and Operations Assistant
Aurora Energy Research
Oxford
2024.08 - Current
- Fostered team collaboration with effective communication techniques.
- Assisted in Budget preparation for accurate financial planning, and conducted regular audits to maintain compliance.
- Provided training to new hires, weekly onboarding of new employees and offboarding of leavers.
- Acted as the lead first-aider and fire-warden, adhering to strict health and safety procedures
- Served as a main point of contact for employees, providing support, answering queries and problem-solving
- Compiled operational data and prepared reports, presentations and correspondence to present to senior management.
- Handled confidential documents with utmost discretion and security.
- Coordinated office activities, cross-departmental initiatives, large internal events and supported in large-scale client events.
Bar Staff
Summertown Wine Bar
Summertown
2023.09 - 2025.01
- Optimised customer experience by building and maintaining relationships with regular guests, memorising individual needs and preferences to maximise experiences.
- Mixed drinks and served wine, beer, and non-alcoholic beverages for multiple guests in a high-pressure environment.
- Cleaned and sanitised bar area, and followed food hygiene procedures, maintaining high standards of hygiene.
- Collected cash payments, processed and provided correct change and receipts using Point Of Sale (POS) systems.
- Managed stress effectively during peak hours, maintaining high levels of productivity without compromising on quality service.
- Facilitated smooth delivery of service by dealing with guests' requests efficiently and accurately, maintaining clear and effective communication within front-of-house and back-of-house teams.
Team Leader Supervisor
Ann Summers
Oxford
2023.11 - 2024.06
- Achieved consistent target exceedance through effective teamwork with minimal supervision.
- Ensured KPIs are met or exceeded by analysing reports and monitoring team operations effectively.
- Maintained high employee satisfaction levels by fostering a positive and supportive working environment.
- Handled client correspondence and internal communications professionally, ensuring clarity and responsiveness.
- Secured store operations as a keyholder, contributing to overall security and efficiency.
- Delivered exceptional customer service through polite greetings and a welcoming attitude.
- Produced accurate weekly reports in Microsoft Excel to document profit and track expenses.
Sales Assistant
Russell and Bromley
Westgate
2023.01 - 2024.01
- Managed time effectively during busy seasonal sales and organised tasks to ensure smooth operations in a high-volume retail environment.
- Maintained knowledge of current products and promotions, helping customers make informed buying decisions.
- Collaborated effectively with team members to meet sales targets.
- Built consistent rapport with customers by addressing customer needs promptly, resulting in positive feedback, satisfaction and loyalty.
- Processed high-volume cash payments efficiently, maintaining strict adherence to financial protocols.
Education
Undergraduate Diploma - Art and Design
Abingdon and Witney College
GCSEs -
The Cherwell School
Summertown 2015.09 - 2020.06
A-Levels -
The Cherwell School, Sixth Form
Summertown 2020.09 - 2022.06
TQUK Level 2 Certificate in Event Planning - Events
The Skills Network
2024.01 - 2024.06
Skills
- Tactful communication
- Understanding of GDPR laws, safety regulation knowledge and first aid qualifications
- Strategic planning
- Knowledge of Microsoft Suite
- Contract negotiation
- Events logistics management
- Organised multitasker
- Scheduling and office admin
Timeline
Business Infrastructure and Operations Assistant
Aurora Energy Research
2024.08 - Current
TQUK Level 2 Certificate in Event Planning - Events
The Skills Network
2024.01 - 2024.06
Team Leader Supervisor
Ann Summers
2023.11 - 2024.06
Bar Staff
Summertown Wine Bar
2023.09 - 2025.01
Sales Assistant
Russell and Bromley
2023.01 - 2024.01
A-Levels -
The Cherwell School, Sixth Form
2020.09 - 2022.06
GCSEs -
The Cherwell School
2015.09 - 2020.06
Undergraduate Diploma - Art and Design
Abingdon and Witney College