Cooper Cornes

Assisting customers in a busy store by delivering exceptional service and ensuring a welcoming environment.

• Handling cash/card transactions accurately, maintaining financial responsibility for the till.
• Organising stock shelves neatly to improve the overall appearance of the shop floor.
• Adapting to changes in store layout or products range, minimising disruption to customer service.
• Keeping a clean and orderly checkout area, ensuring a pleasant store environment.
• Processing returns and exchanges promptly, enhancing customer satisfaction.
• Demonstrating excellent problem-solving skills when dealing with complex customer issues.
• Communicated effectively with colleagues.
• Informing customers on special offers and promotions for increased revenue.

Working alongside the Aquarists and alone to ensure the smooth running of the aquarium

• Perform water quality tests regularly, maintaining optimal conditions for the tank occupants.
• Maintained marine life health by performing regular checks and administering treatments
• Kept enclosure areas clean, promoting healthy living conditions.
• Assisted in the design and set up of new exhibits.
• Managed feeding schedules for all animal residents-ensured proper nutrition levels were maintained.
• Collection of eggs from the ray and shark pool to enhance breeding.

As part of my college course, I did a week of work experience at a local aquatic retailer.

• Feeding.
• Cleaning tanks.
• stocking shelves
• Customer service.