Constance Brimmell
Egham,Surrey
Summary
Motivated Team Member desiring to contribute to business success and challenging work. Experienced in providing high quality work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
Work history
Bar staff member
The Butcher's Hook
Southampton, Egham
2023.07 - Current
- Performed bar closing duties, thoroughly cleaning, sanitising and replenishing stock.
- Maintained bar stocks, replenishing daily as necessary.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Refused drinks service to guests without appropriate proof of age.
- Welcomed guests with friendly conversation and fun atmosphere.
Retail assistant
Harvey and Thompson
Southampton, Hampshire
2021.10 - 2022.09
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Designed visual merchandising and window displays to boost footfall.
- Performed daily store opening and closing, readying sales floor for customers and delivering stringent security measures.
- Maintained outstanding till service efficiency during peak hours, reducing customer wait times for optimised satisfaction.
- Recommended merchandise based on exact customer needs, improving sales conversion rates.
- Educated customers on product and service offerings, engaging in special offers and promotions to increase sales.
- Addressed customer enquiries and concerns, facilitating decision-making and minimising hesitation.
- Operated cash registers with accuracy and processed cash and card transactions.
- Built lasting relationships with clients through customer service interactions.
- Used outstanding product knowledge, sales and customer relations skills to drive substantial profit increases.
Education
A-Levels - Performing Arts, Production Arts, Health and Social Care, Film Studies
Bitterne Park Sixth Form
Southampton 09/2019 - 06/2022
Enter your degree - Film, Television And Digital Production
Royal Holloway, University of London
Egham Sept 2023 - Current
Skills
- Beverage service
- Positive attitude
- Outstanding customer service
- Organised and reliable
Languages
English
Native
French
Beginner
Timeline
Enter your degree - Film, Television And Digital Production
Royal Holloway, University of London
Sept 2023 - Current
Bar staff member
The Butcher's Hook
2023.07 - Current
Retail assistant
Harvey and Thompson
2021.10 - 2022.09
A-Levels - Performing Arts, Production Arts, Health and Social Care, Film Studies
Bitterne Park Sixth Form
09/2019 - 06/2022