Your Name
Summary
I am a final year LLB Law student studying at Liverpool John Moores University. I am a strongly motivated and hardworking individual looking to advance in a career of law. During my studies, I have gained invaluable experience within workplace environments, ranging from managing an Irish bar in the heart of Liverpool city centre to applying my skills with Collinson during the Covid-19 pandemic. I have gained experience working in established and start-up companies and I constantly look to develop my career path. I am a social individual that enjoys playing Gaelic football for my club and university. I also play football for the LJMU Law society team which I have been appointed captain for this year. I enjoy watching sport at the weekend and attending any local games when time allows. I am an enthusiastic traveler and I love all things aviation. My dream would be to be able to get into the aviation law sector. I am actively seeking opportunities within the legal sector, and I aim to one day hopefully be working within the aviation law sector.
Overview
6
6
years of professional experience
Work History
Duty Manager
On the Green Liverpool
Liverpool
01.2024 - Current
- Oversee daily operations of the venue, often with bookings of over 30 PAX ensuring smooth and efficient service
- Developed and maintained strong relationships with customers to increase loyalty, trust, and satisfaction.
- Ensured compliance with all company policies, local regulations, and industry standards related to bar operations.
- Manage bookings and packages for the venue
- Ordering and management of stock
- Cash handling
- Manage and supervise staff
- Handle customer inquiries, complaints, and special requests
- Assist in bartending duties
- Maintain a clean and organized work environment
First Response Claims Advisor
JF Law
Liverpool, United Kingdom
05.2022 - 07.2022
- First Response Claims advisor, taking inbound and outbound calls relating to enquiries and ongoing claims for Personal Injury, Clinical Negligence, Housing Disrepair and Employment claims for a firm that operates nationwide.
- Enhanced customer satisfaction by efficiently processing and resolving claims.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases.
Covid Staff
Collinson
Manchester, United Kingdom
06.2021 - 06.2022
- Working in the COVID-19 testing facility in Manchester Airport
- Duties include checking in PAX for tests
- Checking passports, general customer facing service, identifying timelines for tests and assistance in booking walk in tests for PAX
- I was further trained in use of salesforce system to amend, refund and edit bookings, and dealing with customer complaints, and distribution of positive results.
Bar Supervisor
The Vines Liverpool
02.2021 - 11.2021
- Bar supervisor for a busy and vibrant Irish bar located in Liverpool city centre
- Checked ID cards and verified bar guests were of legal age.
- Handled cash on daily basis, which built trustworthiness, and loyalty with owners.
- Closed out cash register and prepared cashier report at close of business.
- Boosted sales through the development of innovative cocktail menus and promotional events.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
General Laborer
Rathlugh Developments
05.2019 - 09.2019
- General labour construction work with Rathlugh Developments during the summer times of 2019 and 2020
- General duties including bricklaying, carpentry, demolition and ground works
Bar & Floor Staff
The Central Bar and Restaurant
12.2017 - 05.2019
- During my time in the Central I was trained in: Bussing Tables, Bar duties, Waiting tables and Cocktail mixing
- The Central won cocktail bar of the year in Ireland during 2018.
Legal Work Experience
BayLegal
09.2017 - 04.2018
- Work Experience in a Dublin based Law firm during my transition year at Dunshaughlin community college
Education
Bachelor of Laws - LLB - Law
Liverpool John Moores University
Liverpool01.2024
Leaving Cert -
Dunshaughlin Community College
Dunshaughlin, Ireland 01.2020
Skills
- Hospitality Management
- Administration
- Leading Meetings
- Team Leadership
- Receptionist Duties
- Face-to-Face Sales
- Customer Retention
- Policy Enforcement
- Performance reviewing
- Relationship Building
Websites
Accomplishments
Law School Peer Mentor Liverpool John Moores
Sep 2022 - Sep 2023
In 2nd year I was selected to be a peer mentor for first year students attending John Moores University for Law. I helped to introduce incoming students to university life, give help and advice on all things student life such as housing and budgeting/finance to opening times of library's and how to contact tutors
Student of the Class Dunshaughlin Community CollegeMay 2018
I was voted as student of the class amongst my peers and teachers during my transition year in Dunshaughlin Community College.
Honors Awards
- Student of the Class - Dunshaughlin Community College, 05/2018, I was voted as student of the class amongst my peers and teachers during my transition year in Dunshaughlin Community College.
- Law School Peer Mentor - Liverpool John Moores, 09/2022, In 2nd year I was selected to be a peer mentor for first year students attending John Moores University for Law. I helped to introduce incoming students to university life, give help and advice on all things student life such as housing and budgeting/finance to opening times of library's and how to contact tutors.
Timeline
Duty Manager
On the Green Liverpool
01.2024 - Current
First Response Claims Advisor
JF Law
05.2022 - 07.2022
Covid Staff
Collinson
06.2021 - 06.2022
Bar Supervisor
The Vines Liverpool
02.2021 - 11.2021
General Laborer
Rathlugh Developments
05.2019 - 09.2019
Bar & Floor Staff
The Central Bar and Restaurant
12.2017 - 05.2019
Legal Work Experience
BayLegal
09.2017 - 04.2018
Bachelor of Laws - LLB - Law
Liverpool John Moores University
Leaving Cert -
Dunshaughlin Community College