Conor Farrell
Belfast,Antrim
Summary
Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments. Detail-focused professional with solid business acumen and problem-solving abilities. Adaptable and high organised confidently navigates new technologies and systems.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work history
General Assistant
Sainsbury's
Belfast, Antrim and Newtownabbey
2021.08 - Current
- Contributed to team meetings to improve company processes.
- Improved department efficiency by responsibly managing stock and company assets.
- Displayed strong customer service and professional telephone manner while resolving enquiries.
- Promptly processed orders to maintain clean and tidy production area.
- Upheld high hygiene standards by periodically emptying rubbish bins, clearing aisle spillages and cleaning high touchpoint areas.
- Helped team of Online Drivers to efficiently load vans ahead of delivery.
- Skilfully handled customer enquiries by phone, email and integrated chat system.
Retail Assistant
Next Retail
Belfast, Antrim
2018.05 - 2021.08
- Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
- Delivered outstanding in-store experience through positive and attentive customer service.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accurately and efficiently processed cash, cheque, card and mobile payments using POS systems.
- Processed product returns, ensuring items were clean and resaleable.
Education
GCSEs - Math, English, Science, Art, Travel And Tourism.
St Marys Christian Brother Grammar School
Belfast 2011.09 - 2017.05
A-Levels - Double Award Sport, Single Award Sport, Business Studies
St Louise's Comprehensive College
Belfast 2017.09 - 2020.05
Certificate of Higher Education - Sport Studies
Ulster University
Belfast 2020.09 - 2021.05
Skills
- Microsoft Office 365
- Well organised
- Self-motivated
- Team player
- Sorting mail
- Document retrieval
- Results-orientated
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
General Assistant
Sainsbury's
2021.08 - Current
Certificate of Higher Education - Sport Studies
Ulster University
2020.09 - 2021.05
Retail Assistant
Next Retail
2018.05 - 2021.08
A-Levels - Double Award Sport, Single Award Sport, Business Studies
St Louise's Comprehensive College
2017.09 - 2020.05
GCSEs - Math, English, Science, Art, Travel And Tourism.
St Marys Christian Brother Grammar School
2011.09 - 2017.05