Connor Tetlow
Ashton-under-Lyne,Greater Manchester
Summary
Motivated service worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. An approachable, conscientious individual with a history of delivering exceptional customer service. Remains calm and collected in busy environments, following orders and communicating with teams.
Demonstrates strong attention to detail and fast-paced learning. Skilled worker attentive to customer needs and ready to help others. Memorises menu items and expertly makes suggestions. Accurate with money, on time for shifts, and willing to learn. Enthusiastic International Student Ambassador with knack for fostering cross-cultural relationships and creating engaging student programmes. Excelled in improving student satisfaction through tailored events and effective communication strategies. Known for adaptability and collaborative spirit, consistently enhancing international student experience.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work history
Global Opportunities Ambassador
Leeds Beckett University
Leeds, West Yorkshire
09.2024 - 05.2025
- Provided critical support to fellow students during exam periods, reducing stress levels significantly.
- Offered personalised advice based on my own experiences as an international student, helping others navigate similar situations successfully.
- Provided mentoring services to newly arrived international students ensuring they felt supported throughout their transition period.
- Delivered engaging presentations about life at our university to visitors, creating a welcoming atmosphere.
- Fostered relationships between local and international communities through joint social activities, enhancing overall campus culture.
- Promoted cultural diversity by organising international festivals and events.
- Encouraged potential enrollees by sharing positive aspects of studying abroad, leading to increased interest in our institution.
Barista
Starbucks Coffee
Ashton-under-Lyne
05.2023 - 12.2023
- Made and served high-volume beverages with speed, quality and consistency, thriving in fast-paced cafe environments.
- Maintained clean, organised cafe workspaces, enabling co-workers to readily locate required supplies.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Cleaned and sanitised coffee and food preparation areas, maintaining impeccable hygiene standards.
- Built strong relationships with customers, recalling names and regular orders to maintain rapport and loyalty.
- Trained new team members with positive reinforcement and respectful, motivational coaching.
Playcentre Worker
The Fun Depot
Ashton-under-Lyne
06.2022 - 05.2023
- Offered exceptional customer service to all guests.
- Maintained work areas in a clean and neat fashion for maximum productivity.
- Adhered to company policies, safety procedures and performance standards.
- Communicated clearly with staff to enhance teamwork on production floor.
- Collaborated with team members to achieve daily project targets.
- Operated machinery and equipment with focus on safety and efficiency.
Volunteer worker
Councillor Jackie Lane
Ashton-under-Lyne
06.2021 - 06.2022
- Showed sensitivity, confidentiality and respect towards clients' needs, providing safe environment for clients accessing services.
- Organised and participated in fundraising events to raise funds for volunteer programmes and initiatives.
- Warmly greeted customers, delivering outstanding service from store arrival to departure.
- Adhered to charity organisation policies and procedures.
- Communicated and collaborated with individuals from diverse backgrounds.
- Advocated for rights and interests of marginalised communities.
Education
A-Levels - Psychology(B), Politics(C), History(C)
Oldham Hulme
09.2020 - 06.2022
Bachelor of Arts - Criminology
Leeds Beckett University
Leeds 09.2022 - 06.2025
Skills
- Hospitality service expertise
- Food preparation
- Barista training
- Cooperative team player
- Highly organised
- Cash register operation
- Safe food handling
- Food running
- Professional demeanour
- Customer Service
- Teambuilding facilitation
- University policy understanding
- International understanding
- Diversity appreciation
- Foreign student support
- Cultural research
- Knowledge of immigration laws
- Leadership capacity
- Multicultural sensitivity
- Digital marketing
- Empathy and compassion
- Statistical analysis
- Cross cultural communication
- Event coordination
- International relations
- Professional networking
- Student advocacy
Certification
Level 2 Food Hygiene and Safety for Catering Award.
Barista beginners course at 200 Degrees coffee shop.
Accomplishments
Completed a 6-month study abroad programme at San Diego State University.
Rio Ferdinand Foundation level 1 developing leadership skills programme.
Duke of Edinburgh Gold, Silver, and Bronze awards.
Studied a semester abroad at San Diego State University.
Affiliations
- Football
- Horror movies
- Travelling
References
References available upon request.
Timeline
Global Opportunities Ambassador
Leeds Beckett University
09.2024 - 05.2025
Barista
Starbucks Coffee
05.2023 - 12.2023
Bachelor of Arts - Criminology
Leeds Beckett University
09.2022 - 06.2025
Playcentre Worker
The Fun Depot
06.2022 - 05.2023
Volunteer worker
Councillor Jackie Lane
06.2021 - 06.2022
A-Levels - Psychology(B), Politics(C), History(C)
Oldham Hulme
09.2020 - 06.2022