Connor Knight
Falkirk,United Kingdom
Summary
Dynamic professional with expertise in proactive communication and customer focus, complemented by technical delivery experience and advanced IT literacy. Demonstrates proficiency in data analysis and performance monitoring, ensuring effective decision making and agile leadership. Committed to leveraging skills for impactful contributions in a forward-thinking organisation.
Overview
18
18
years of professional experience
3
3
years of post-secondary education
Work history
Repairs Delivery Manager
City Building Glasgow
Glasgow, Glasgow City
03.2021 - Current
- Showcased exceptional leadership skills when guiding teams during high-pressure situations leading to successful outcomes.
- Improved on-time deliveries by streamlining internal processes and workflows.
- Achieved project deadlines with efficient task delegation.
- Fostered strong relationships with clients
- Managed daily operations on site, improving overall productivity.
- Monitored subcontractor work to maintain quality standards and performance expectations.
- Handled complex project challenges to keep works on track and within designated timelines.
Operations manager
City Building Glasgow
Glasgow, Glasgow City
05.2019 - 03.2021
- Analysed performance metrics, identified areas for improvement in operations management.
- Identified bottlenecks, implemented solutions, increased productivity.
- Devised operational policies for regulatory compliance and best practices adherence.
- Optimised workflow procedures with strategic planning and team coordination.
- Liaised with stakeholders for transparent communication and better decision making.
Joiner
City Building Glasgow
Glasgow, Glasgow City
01.2008 - 05.2018
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Education
Microsoft Excel Advanced - Microsoft Applications
GTG Training
Glasgow, Glasgow City 10.2025 - 10.2025
SVQ Level 11 - Senior Construction Management
AVQ Management
Glasgow, Glasgow City 01.2024 - 06.2024
SVQ Level 9 - Construction Management
AVQ Management
Glasgow, Glasgow City 01.2021 - 06.2021
HNC - Construction Management
South Lancashire College
East Kilbride, South Lanarkshire 08.2014 - 07.2016
Skills
- Proactive communication
- Customer focus
- Technical delivery experience
- Advanced IT literacy
- Data analysis proficiency
- Performance monitoring
- Effective decision making
- Agile leadership
References
References available upon request.
Timeline
Microsoft Excel Advanced - Microsoft Applications
GTG Training
10.2025 - 10.2025
SVQ Level 11 - Senior Construction Management
AVQ Management
01.2024 - 06.2024
Repairs Delivery Manager
City Building Glasgow
03.2021 - Current
SVQ Level 9 - Construction Management
AVQ Management
01.2021 - 06.2021
Operations manager
City Building Glasgow
05.2019 - 03.2021
HNC - Construction Management
South Lancashire College
08.2014 - 07.2016
Joiner
City Building Glasgow
01.2008 - 05.2018