Connor Hudson
Lowestoft,Suffolk
Summary
Up-beat, IT orientated customer service professional with a keen need to refine my skills in a specified area. Looking for to utilize my technical skills in admin, software, cyber security or customer-facing roles.
Passionate about reaching customer satisfaction and needs and where necessary going above and beyond; I personally gain job fulfillment from this.I Also have a keen eye for detail and attention and have a degree in computer science so i am equally as eager to put my head down and address technical roles!
Keen to start somewhere fresh and build some great relationships and apply my skills in ways that benefit myself and the company i work for.
Overview
8
8
years of professional experience
Work history
Roofer
Hudson & Son Roofing
Lowestoft, Suffolk
2025.10 - Current
- Can confidently felt, batten and waterproof a roof
- Able to measure, gauge and mark the roof according to tile, ensuring bonds if necessary.
- Familiar with new dry ridge,verge and old cement systems.
Machine Operative/Software engineer
Jacksons Workwear Ltd
Lincoln, lincolnshire
2024.09 - 2025.10
- Achieved a clean work environment by regular cleaning of machines and workspace.
- Produced high-quality products with careful operation of heavy machinery.
- Handled emergency situations promptly, minimising potential losses and disruptions in workflow.
- Fixed software issues on a magnitude of machines.
- Identified and fixed other mechanical issues with large machines, working with tools and electrics.
- Made the most blue hand towels anyone had ever made in a day and won employee of the month for "bringing everyone up".
Manager
Damons
Lincoln, lincolnshire
2023.10 - 2024.10
- Able to maintain composure in extremely important, high stress situations - Damons was a very popular/important restaurant.
- Created strong relationships with clients to secure repeat business.
- Implemented cost reduction measures, reduced overhead expenses.
- Responsible for and facilitated staff training, resulting in better customer service.
- Managed work rotas, payroll and stock take.
- Adept in cash handling, banking and financial queries.
Waiter
Pizza Express
Lincoln, Lincolnshire
2019.04 - 2023.10
- Ensured every customer's needs were met with polite and sincere communication.
- Managed all stock orders, ordering according to restaurant needs.
- Responsible for team meetings and briefs in regards to improving the team and business.
- Managed payroll and responsible for all revenue and most restaurant finances.
- Responsible for food deliveries and handling, often contacting and solving customer issues.
Food and Beverage Assistant
Holiday Inn
Lincoln, Lincolnshire
2018.08 - 2019.04
- Built relationships with customers, increasing overall sales and customer experience.
- Organized and managed all stock and bar services ensuring that everything was functional and prepared.
- Assisted with computer related admin issues in the office and updated the bar software first-hand, adding and removing products when needed.
Waiter/Caterer/Bartender
Kelham Hall
Kelham, Nottinghamshire
2018.05 - 2018.08
- Responsible for opening and closing the bar according to employer standards.
- Responsible for serving drinks and food in a polite and professional manner whilst adhering to customer's needs.
- Proven to maintain a positive environment for all customers and colleagues.
- Adept at balancing cash receipts, generating bills and collecting money.
Skills
BSc (Hons),Computer Science Diploma,IT GCSEs
Technical Skills:
- Adept in all Microsoft Office softwares
- Basic web programming in HTML, CSS and Javascript/jQuery
- Familiar with a variety of operating systems including, Mac OS X, Linux, Ubuntu and Windows
- Experience with C/C# programming languages
Interpersonal Skills:
- Very confident in all client communication and admin (Via, telephone, e-mail, video calls or in person
- Able to speak articulately and produce concise points to effectively manage situations
- Great at using discussion, problem solving and logical thinking to achieve solutions
Education
University of Lincoln - 09/2015 - 09/2018
- Graduated with a Lower Second Class Degree (2:2) in BSc (Hons) Computer Science
Module list/Grades available if requested
Lowestoft Sixth Form College - 09/2013 - 06/2015
- BTEC: Subsidiary Diploma – Distinction Star (D)
- BTEC: Diploma IT – Distinction Star (D
- BTEC: Extended Diploma IT – Distinction Star (D
Module list/Grades available if requested
Benjamin Britten High School - 09/2009 - 06/2013
- 8 GCSEs Graded at “C-A”
List of subjects available if requested
Timeline
Roofer
Hudson & Son Roofing
2025.10 - Current
Machine Operative/Software engineer
Jacksons Workwear Ltd
2024.09 - 2025.10
Manager
Damons
2023.10 - 2024.10
Waiter
Pizza Express
2019.04 - 2023.10
Food and Beverage Assistant
Holiday Inn
2018.08 - 2019.04
Waiter/Caterer/Bartender
Kelham Hall
2018.05 - 2018.08