Connor Austin
stoke,Staffordshire
Summary
I am a hardworking, dedicated and versatile person that has succeeded in an array of areas. I have gained experience in bartending, housekeeping, customer service, laboratory and management. I feel that my vast variety of experience in a wide range of areas gives me a more than an sufficient amount of transferrable skills and knowledge which I could apply to any profession.
Overview
11
11
years of professional experience
9
9
years of post-secondary education
Work history
Medical laboratory assistant
NHS Foundation Trust
Newcastle-under-Lyme, Staffordshire
10.2022 - Current
- Maintained clean, organised laboratory workspace to comply with hygiene and safety standards. Adhering to COSHH
- Followed quality control procedures to maintain sample integrity.
- Maintained sterile lab environment to prevent contamination of samples.
- Practiced safety measures, minimising risk of exposure to hazardous materials.
- Recorded all data and results accurately and responsibly.
- Recorded patient data to facilitate seamless tracking and reporting. Whilst checking against 3 key identifiers (DOB, NHS/hospital number and name)
- Followed procedures for safe storing, using, disposing and the making up of chemical products.
- Demonstrated exceptional attention to detail whilst handling sensitive patient data.
- I follow SOPs throughout my working day to ensure every process is completed to the highest standard
- I use an array of systems including Winpath, Sectra, Masterlab, Iportal, Microsoft Office and NHS Spine. All of which contain sensitive patient data
- Maintenance of various scientific equipment such as pH meters, staining machines, automatic embedders, tissue processors etc.
- Processing Histoimmunochemistry requests for in-house cases and external bodies
- Sending away cases for external specialist reporting and also receiving and booking in returning cases.
- I also work within the cytology department then stems from the histology department which involves booking in specimens from a range of sources such as GPs, wards and theatres. Other tasks include manual coverslipping slides, matching up forms and slides and specimen disposal
- i preform Microtomy which involves manual dexterity and conscientiousness in order to produce a representative section of tissue which is paramount for accurate diagnosis
Bar Supervisor
The Crown
11.2017 - 12.2019
- My job consisted of managing the bar and staff, performing cellar duties and paying wages
- I was regularly trusted to shut down and lock up the pub by myself
- Some nights can become very busy so I learnt to excel under pressure and lead the busy nights to success
- I was also required to answer the phone to customers enquiring about events or to book functions alongside liaising with the brewery and other suppliers to place orders and to ensure the orders we received would be correct
Apprentice manufacturing technician
Cobra Biologics
02.2019 - 04.2019
- My job of Apprentice manufacturing technician consisted of being trained in the general duties of a laboratory, the disposal of laboratory waste, the maintenance of stock levels, the completion of laboratory paperwork, gowning in order to entry clean rooms and the cleaning of all areas of the laboratory
- I also carried out administrative duties such as filing, copying, typing and binding of SOP files
- Also communication via email was a regular and essential part of my job in order to keep informed on any developments within the laboratory or office
Early hours cleaner
Keele Student union
05.2017 - 09.2017
- My role involved cleaning the interior and exterior of the students union where I began work at 5am
- My general duties consisted of mopping, sweeping and toilet cleaning
Housekeeping Assistant
Hand Picked Hotels, Fawsley hall
05.2014 - 07.2016
- Whilst working at Fawsley hall hotel my role as a housekeeping assistant involved cleaning rooms, checking rooms, cleaning public areas and also restocking cupboards to a four star standard
- On top of my normal duties I was also asked by my head of department to represent the housekeeping department in a series of meetings to discuss new ideas and upcoming changes
- The keys skills that were developed in the job were as follows: Team work - Even though a certain about of rooms were allocated to each housekeeper we would all help each other to finish by the end of day
- Time keeping - The amount of rooms required to be cleaned would vary from day to day so in order to complete all your rooms to a four start standard you would need to correctly organise and allocate your time
- Independent work - As I mentioned before teamwork is a key aspect of the job but the majority of the time I would be required to work independently in the rooms and also to self-check each room which consists of making sure everything is perfect for new arrivals
Supermarket Assistant
The John Lewis Partnership
12.2013 - 08.2014
- Company Overview: I worked within the John Lewis Partnership at Waitrose where customer service is in its prime and the quality of produce is fantastic
- My role at Waitrose consisted of restocking the fruit and veg department, organising the stores rooms and providing outstanding customer service
- I was also till trained so I could help out on check outs if required
- Whilst working at Waitrose I received an award for excellent customer care for helping a elderly member of public who had very unfortunately slipped
- Team work was the big part of my job especially when the store got busy
- In order to keep the customer experience at an excellent standard you were required to work closely with your fellow team members to ensure all goals of department were reached
- Customer service is at the heart of what Waitrose does and I believe that an attentive yet unintrusive approach to customer service is the ideal balance to provide each customer with the perfect shopping experience
- I demonstrated this belief every time I worked
- I worked within the John Lewis Partnership at Waitrose where customer service is in its prime and the quality of produce is fantastic
Education
A-level Chemistry -
DSLV
09.2012 - 08.2014
A-level Biology - undefined
DSLV
09.2012 - 08.2014
A-level Maths - undefined
DSLV
09.2012 - 08.2014
GCSE double award science - A,A
DSLV
09.2010 - 08.2012
Science foundation year - undefined
Keele university
09.2016 - 07.2017
Skills
- Communication
- Teamwork
- Cash handling
- Administration
- Computer/ IT skills
- Time management
- Leadership
- Numeracy
- Laboratory skills
- Customer service
- Sample handling
Custom
I have a keen interest in animals and have a number of pets from birds to reptiles which I enjoy taking care of and spending time with.
Affiliations
- Cooking and anything involving animals.
Timeline
Medical laboratory assistant
NHS Foundation Trust
10.2022 - Current
Apprentice manufacturing technician
Cobra Biologics
02.2019 - 04.2019
Bar Supervisor
The Crown
11.2017 - 12.2019
Early hours cleaner
Keele Student union
05.2017 - 09.2017
Science foundation year - undefined
Keele university
09.2016 - 07.2017
Housekeeping Assistant
Hand Picked Hotels, Fawsley hall
05.2014 - 07.2016
Supermarket Assistant
The John Lewis Partnership
12.2013 - 08.2014
A-level Chemistry -
DSLV
09.2012 - 08.2014
A-level Biology - undefined
DSLV
09.2012 - 08.2014
A-level Maths - undefined
DSLV
09.2012 - 08.2014
GCSE double award science - A,A
DSLV
09.2010 - 08.2012
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