Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Connie Sims

Broxburn,West Lothian

Summary

Friendly and approachable with excellent communication and interpersonal skills, combined with a keen ability to manage time and tasks efficiently. Demonstrates strong problem-solving abilities and adaptability in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Front of House Team Member

Revolution Studios
Livingston, West Lothian
06.2024 - Current
  • Deliver consistent professional service whilst handling multiple tasks simultaneously.
  • Ensure smooth operation of the front desk by managing reservations and walk-ins.
  • Cooperate closely with other team members to meet and exceed guests' expectations.
  • Greet customers warmly upon arrival, creating a welcoming atmosphere.
  • Contribute to team success by maintaining cleanliness and organisation in work areas.
  • Open and close the entire studio solely every shift.

Childcare Assistant (Volunteer)

Elizabeth Sims Childminding
Uphall, West Lothian
01.2020 - 01.2025
  • Supervised outdoor activities ensuring safety at all time for peaceful mind of parents.
  • Created a safe and stimulating environment by observing children's behaviour and organising age-appropriate activities.
  • Assisted with meal preparation, ensuring dietary needs were met for each child.
  • Maintained cleanliness and hygiene in the play area, reducing risk of infection among children .
  • Supported children's emotional well-being by providing comfort during times of distress or anxiety.
  • Enhanced children's social development by facilitating group play and interaction.

Production Manager

Forth Coffee
Newbridge, Edinburgh
06.2021 - 12.2024
  • Ensured a safe and effective production system to meet the product demand of the company.
  • Complied with all industry regulations, ensuring legal operations.
  • Prepared all orders received from retail customers on our online website and larger bulk orders from hotels and stores across the country.
  • Made sure all orders were packed correctly to achieve complete customer satisfaction.
  • Fostered a positive work environment through effective leadership.
  • Delegated tasks efficiently to promote team productivity.

Education

Bachelor of Arts - Criminology

Edinburgh Napier University
Edinburgh
09.2020 - 07.2024

Master of Science - Applied Criminology and Forensic Psychology

Edinburgh Napier University
Edinburgh
09.2024 -

Skills

  • Criminological and qualitative research
  • Data analysis
  • Educational activity design
  • Understanding of child development
  • Empathy and understanding
  • Product development
  • Health and Safety regulations
  • Reliable punctuality
  • Customer Service

References

References available upon request.

Timeline

Master of Science - Applied Criminology and Forensic Psychology

Edinburgh Napier University
09.2024 -

Front of House Team Member

Revolution Studios
06.2024 - Current

Production Manager

Forth Coffee
06.2021 - 12.2024

Bachelor of Arts - Criminology

Edinburgh Napier University
09.2020 - 07.2024

Childcare Assistant (Volunteer)

Elizabeth Sims Childminding
01.2020 - 01.2025

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Connie Sims