I am a highly skilled empathetic support and care worker with a strong track record of providing exceptional care and support to residents/ customers. I am a committed, caring, and a friendly person with a great passion for helping people of all ages, I have experience in supporting a variety of patients ranging from children to adults, I have honed my skills in personal care, encouraging independence and maintaining a high level of reliability. I have excellent communication skills, both written and oral and I enjoy working with a variety of people. I am flexible in terms of working hours.
Overview
6
6
years of professional experience
Work History
Certified Nursing Assistant
NHS - National Health Service
Middlesbrough, United Kingdom
04.2024 - Current
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Patient Observation and Monitoring:
Regularly measure and record vital signs, including temperature, pulse rate, respiratory rate, blood pressure, and oxygen saturation.
Conduct thorough physical examinations, noting general appearance, skin condition, head and neck status, eye, ear, nose, and throat conditions, chest and lung sounds, heart sounds, abdominal status, extremity condition, and neurological status.
Perform risk-based observations for high, moderate, and low-risk patients.
Patient Engagement and Escort:
Escort patients respectfully, ensuring their comfort and understanding of procedures.
Maintain patient dignity and personal space during all interactions.
Deescalate conflicts or distress among patients using calm and reassuring communication.
Mental Health Promotion:
Organize and participate in extra-curricular activities, such as group discussions, arts and crafts, exercise sessions, and educational programs to promote mental well-being.
Ward Security and Equipment Checks:
Conduct regular security checks to ensure the ward is safe and secure.
Verify that all medical equipment, including defibrillators, is operational and properly serviced, with up-to-date servicing dates.
Support and Communication:
Be available to support other wards in case of emergencies or additional staffing needs.
Accurately and promptly update patient notes on CITO, documenting observations, assessments, and any changes in patient status.
Daily Checklist:
Monitor and record vital signs as per patient risk levels.
Conduct and document physical examinations daily or as needed.
Engage with patients respectfully, ensuring personal space is maintained.
Use calm communication to deescalate any patient rifts.
Participate in and organize mental health promotion activities daily or weekly.
Conduct daily ward security checks to ensure safety and functionality.
Verify the status of equipment weekly or monthly, ensuring proper servicing.
Be available for inter-ward support as needed.
Update patient notes on CITO promptly and accurately
Support Worker
Home Group (Tyneside Foyer)
07.2023 - Current
Host group activity sessions to help our customers take a break and invest in their own health and wellbeing
Creating support plans with your customers (and coordinating other support plans for the service)
You will empower customers to develop independent living skills they need, to successfully move on (if and when ready)
Offer support so that customers are able to live fulfilled lives in the community with a package of support
Co-ordinating and working closely with external agencies and professionals so that there is a seamless approach to support
Carrying out risk assessments, support planning, goal setting and regular reviews
Support clients with housing benefit applications and ensuring that our clients are in receipt of the correct benefits
Supporting with any tenancy related issues reporting repairs, contacting utility companies etc.
Care Assistant
Care UK (Cumberland Nursing Home)
02.2023 - 07.2023
Assist residents with maintaining personal hygiene and personal care tasks such as washing, dressing, eating and toileting
Perform light housekeeping tasks such as dusting, vacuuming, and changing bed clothes
Assist in the safe lifting, transferring, repositioning and movement of residents
Accompany residents to medical appointments
Using the welfare chart, I observe, monitor, and record residents physical and emotional well being and promptly report any changes to senior staffs
Assist with feeding residents with special attention being paid to those who at are a high risk of choking
Offer companionship and encourage residents to participate in social and recreational activities.
Support Assistant
PRECIOUS WELLNESS CARE
01.2023 - 02.2023
Provide assistance and support to service user with their daily living activities, such as personal hygiene, dressing, eating, and mobility
Assist service user in attending appointments, social events, and other activities outside of their home
Keep accurate records of clients' progress, including any changes in their physical or mental health, behaviour, or medication regimen
Communicate with service user’s family members and healthcare professionals, including doctors, nurses, and therapists, to ensure that they receive the appropriate care and treatment
Maintain a safe and clean environment for clients, including regular cleaning, laundry, and meal preparation
Provide emotional support and companionship to clients, listening to their concerns and offering encouragement and reassurance as needed.
Care and Support Assistant
JULIMON SOLUTION SERVICES
03.2018 - 12.2022
Providing high quality standard care for patients such as washing, cleaning, dressing, and maintenance of hygiene
Provide supported living care to men and women, assisting with everyday needs and problems, medications
Responded to several crisis situations with positive outcomes
Observed and recorded patient condition and reported it while assisting with appointment
Assisting patients in safe lifting, transferring and general movement
Communicating with patients to give assurances for effective delivery of care
Providing mental and emotional support.
Education
B.Sc. Economics -
Veritas University
01.2013
Skills
Compassionate, patient and experience in creating person-centred support plans and supporting colleagues with this
Communicating and good teamwork spirit
Experienced in safeguarding, risk assessments, confidentiality and data protection
Time management and flexibility
Ability to support our customers to live their best life, working collaboratively with an eye for detail
References
Reference would be available on request
Training
Your healthcare career
Duty of care
Person-centered care
Basic life support (Adults and children) includes CPR
Communication and Consent in care
Privacy and Dignity in care
Awareness of mental health and dementia and learning disability