Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Claris Nkafu

Thessaloniki,Thessaloniki
Claris  Nkafu

Summary

I, Nkafu Claris, am a Cameroonian living in Greece. I would like to communicate my sincere interest to study in your university,

I am a Masters Degree Holder on Human rights and Migration Studies from the University of Macedonia in Greece.

I know I can handle this position so well because I have studied Courses like World Conflict, Forced Migration and Humanitarian Law, International Protection of Human Rights, EU migration Asylum and Refugee Policies etc; and my Thesis on Persistent Discrimination and LGBT Rights in Africa.

I have acquired an understanding of concepts or responsibilities required in the job description, as well as how to meet and exceed goals, as well as standards set up by the Organization.

I believe

I am prepared to handle the exciting challenges this position presents, and I hope you allow me to further discuss my qualifications with you in an interview. I have attached a copy of my resume to this application for your review. Please let me know if you require additional information.

Overview

10
years of professional experience
17
years of post-secondary education

Work History

Kopsis beach Hotel
Pefkohori, Pefkohori, Greece

Hotel Receptionist - (Summer Job)
06.2023 - 10.2023

Job overview

  • Scheduled and made reservations for guests using hotel and management software.
  • Achieved 5-star reviews by delivering outstanding customer service.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Provided guests with keys and directions to room.
  • Calculated billings and hotel charges and provided receipts.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Maintained tidy work area to support cleanliness and quality standards.
  • Registered guest information on hotel database to maintain accuracy.
  • Kept reservations systems up-to-date for clear availability management.
  • Organised guest transport to support smooth airport transfers.
  • Created newsletters, brochures and social media posts to promote hotel services.

- Kopsis beach Hotel
Pefkohori, Pefkohori

Hotel Receptionist - (Summer Job)
06.2022 - 10.2022

Job overview

  • Scheduled and made reservations for guests using hotel and management software.
  • Achieved 5-star reviews by delivering outstanding customer service.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Provided guests with keys and directions to room.
  • Collected and processed guest data in line with data protection regulations.
  • Addressed questions and escalated issues complaints to management.
  • Greeted guests and facilitated check-in and check-out procedures.
  • Registered guest information on hotel database to maintain accuracy.
  • Informed guests regarding hotel events and announcements.
  • Handled customer payments and updated reservations with [Software].

- Salvator villas and Spa, Parga,
Parga, Parga

Hotel Receptionist - Summer Job
07.2021 - 10.2021

Job overview

  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
  • Maintained tidy work area to support cleanliness and quality standards.
  • Verified ID and payment preference of guests.
  • Calculated billings and hotel charges and provided receipts.
  • Collaborated with housekeeping and maintenance to address needs of guests.
  • Kept reservations systems up-to-date for clear availability management.
  • Suggested restaurants tailored to guest preferences.
  • Greeted and checked-in guests promptly and professionally.
  • Processed and provided clear, accurate receipts for guest payments.

Serenity Suites
Nikiti, Halkidiki

Hotel Receptionist - summer Job
07.2019 - 10.2019

Job overview

  • Collected and processed guest data in line with data protection regulations.
  • Calculated billings and hotel charges and provided receipts.
  • Maintained clean, tidy reception areas, ensuring consistently positive first impressions.
  • Assisted staff with administrative duties during peak schedules.
  • Managed guest bookings and enquiries accurately and efficiently for continued customer satisfaction.
  • Greeted customers warmly, aiming to provide positive, smooth check-in experiences.
  • Provided guests with keys and directions to room.
  • Addressed questions and escalated issues complaints to management.

Charity Comprehensive Academy
Buea, South West

Geography Teacher
09.2015 - 06.2018

Job overview

  • Set academic targets for students, communicating constructive feedback to address obstacles to learning.
  • Used varied resources and technologies to maximise student engagement and understanding.
  • Identified student strengths and weaknesses, providing constructive feedback to improve results.
  • Planned and supervised educational excursions for enhanced student engagement.
  • Engaged students with lesson materials by building positive rapport.
  • Assessed student performance, behaviour and class engagement.

-Goodmann School of ICT, Buea, Cameroon
Buea, South West

Test Administrator - Computer literacy Teacher
10.2013 - 12.2014

Job overview

  • Reported on student performance, providing tailored advice and feedback.
  • Identified information technology training needs and requirements for learners.
  • Organised high-quality workshop meetings, conferences and demonstrations focused on
  • Fostered positive rapport with service users and cultivated inclusive and welcoming learning environments.
  • Evaluated and assessed training quality and effectiveness to continuously improve programmes.
  • Deliver test like CISCO (Test centre: PEARSON VUE)

G.C.E Board Buea Cameroon
Buea, South West

Secretariat Assistant
06.2013 - 08.2013

Job overview

  • prepared examination scribes for examiners
  • Cross checking if the students scribes are properly marked
  • Carried out thorough reviews of documents and completed accurate audit reports.
  • Remained objective and considered for helpful, independent audit insight.

Education

University of Macedonia
Thessaloniki, Greece

Masters Degree in Human Rights from Human Rights and Migration Studies
10.2022 - 11.2023

University Overview

  • Climate Variability and Food Crop Production in Buea Sub Division (year 2012)


  • Masters Thesis: Europeanization of National Foreign Policy: The case of Greece (year 2021)


  • Master Thesis: “Violence and persistence anti discrimination against LGBT: a comparative legal analysis between Central African states (CEMAC Zone) vs the African Union policy instruments in addressing violence against LGBT person’s”. (year 2021)



University of Macedonia
Thessaloniki, Greece

Master’s Degree from Politics and Economics in Contemporary Eastern and South Eastern Europe
10.2019 - 06.2021

University Overview

University of Buea
Buea, Cameroon

Bachelor of Science (B.Sc) from Geography
10.2009 - 09.2012

University Overview

Government Bilingual High School Fontem
Fontem, Cameroon

G.C.E Advance Level from Geography
09.2008 - 05.2009

University Overview

Government Bilingual High School Fontem
Fontem, Cameroon

G.C.E Ordinary Level from General Studies
09.2003 - 06.2008

University Overview

Catholic School (C.S) Fontem
Fontem, Cameroon

First School living from General Studies
09.1995 - 06.2001

University Overview

Skills

  • Microsoft adept
  • Payment processing
  • Exemplary customer service
  • Service management
  • Methodical multitasking
  • Multi-line telephone systems
  • Reservations systems
  • Night audit
  • Conflict management
  • Hospitality services
  • Guest services
  • Correspondence management
  • Problem-solving skills

Languages

English
Fluent

Timeline

Hotel Receptionist - (Summer Job)
Kopsis beach Hotel
06.2023 - 10.2023
University of Macedonia
Masters Degree in Human Rights from Human Rights and Migration Studies
10.2022 - 11.2023
Hotel Receptionist - (Summer Job)
- Kopsis beach Hotel
06.2022 - 10.2022
Hotel Receptionist - Summer Job
- Salvator villas and Spa, Parga,
07.2021 - 10.2021
University of Macedonia
Master’s Degree from Politics and Economics in Contemporary Eastern and South Eastern Europe
10.2019 - 06.2021
Hotel Receptionist - summer Job
Serenity Suites
07.2019 - 10.2019
Geography Teacher
Charity Comprehensive Academy
09.2015 - 06.2018
Test Administrator - Computer literacy Teacher
-Goodmann School of ICT, Buea, Cameroon
10.2013 - 12.2014
Secretariat Assistant
G.C.E Board Buea Cameroon
06.2013 - 08.2013
University of Buea
Bachelor of Science (B.Sc) from Geography
10.2009 - 09.2012
Government Bilingual High School Fontem
G.C.E Advance Level from Geography
09.2008 - 05.2009
Government Bilingual High School Fontem
G.C.E Ordinary Level from General Studies
09.2003 - 06.2008
Catholic School (C.S) Fontem
First School living from General Studies
09.1995 - 06.2001
Claris Nkafu