Clare Louise Batson
South Shields,South Tyneside
Summary
A dedicated and reliable professional with 25 years experience in learning disability, Down's syndrome and dementia care Demonstrates exceptional communication skills, time efficiency, and resilience under pressure. Proven ability to lead teams effectively while ensuring meticulous record-keeping accuracy and adherence to safeguarding protocols. Committed to providing person centred care, with a focus on daily living assistance, personal care, and medical appointment management. Career goal includes advancing in the field of healthcare support to further enhance the quality of life for individuals with learning disabilities.
Overview
22
22
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Support Worker
Mencap
South Shields, South Tyneside
04.2003 - Current
- Encouraged social integration by facilitating community involvement opportunities.
- Provided companionship during outings contributing to an active social life for clients.
- Completed housekeeping tasks resulting in a clean, safe home environment.
- Contributed feedback on patient progress leading to adjustments in personalised care plans.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Assured safety measures were met to prevent falls or accidents.
- Increased comfort levels with personal care duties such as bathing and dressing.
- Participated in regular team meetings, enhancing quality of care provided.
- Implemented care plans set out by healthcare professionals leading to improved patient well-being.
- Provided transportation for medical appointments, ensuring timely arrival.
- Administered medication according to schedule, promoting optimal health outcomes.
- Prepared nutritious meals that met special dietary needs of clients.
- Maintained detailed records of patient behaviour changes for healthcare team reference.
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Administered medication with rigorous planning and recordkeeping.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Liaised with external and internal professionals to provide holistic support.
Education
NVQ Level 1 - Health & Social Care
Hebburn College
South Shields, South Tyneside 09.2000 - 04.2003
GCSEs -
Brinkburn Comprehensive School
South Tyneside 09.1996 - 06.2000
Skills
- Reliable and trustworthy
- Self-Management
- Communication skills
- Conflict Resolution
- Health and Safety Compliance
- Resilience under pressure
- Client-Centred approach
- Disability support planning
- Safeguarding protocols
- Record keeping accuracy
- Learning disabilities support
- Daily living assistance
- Nutrition knowledge
- Safeguarding policies
- Grooming and personal care
- Medical appointment management
- Care needs assessment
- Health checks
- Medication Administration
- Personal care assistance
- Dementia care knowledge
- Infection control knowledge
Certification
NVQ level 2 Health & Social Care,
First Aid,
Peg feeding,
Basic food hygiene,
Record keeping reporting and communication,
Mental capacity act 2005, deprivation of liberty,
Supporting people with learning disabilities,
Eating & Drinking safely,
Safeguarding England,
Supporting people with finances,
GDPR,
Administrating Medication,
Catheter care,
Epilepsy,
Self neglect STC,
Safeguarding adults STC,
References
References available upon request.
Timeline
Support Worker
Mencap
04.2003 - Current
NVQ Level 1 - Health & Social Care
Hebburn College
09.2000 - 04.2003
GCSEs -
Brinkburn Comprehensive School
09.1996 - 06.2000