Summary
Overview
Work history
Education
Skills
Certification
References
Employment History
Affiliations
Training
Other Responsibilities
Timeline
Generic
Clare Taylor

Clare Taylor

Lichfield,Staffordshire

Summary

I am a dedicated professional with a strong ethical mindset and can also demonstrate exceptional skills in confidentiality awareness, efficient time management and have multitasking expertise. I and am a confident, kind, compassionate individual who is easy to approach.

I have resilience in stressful situations and a culturally sensitive communication style. I have skills in risk assessment and decision-making and high empathy levels enhancing interactions. I am committed to maintaining clerical and reception duties efficiency and believe I would be an asset to your Reception Team.

Overview

32
32
years of professional experience
11
11
years of post-secondary education
1
1
Certification

Work history

Bank Ward Clerk

Spire Healthcare
Sutton Coldfield, Birmingham
03.2025 - Current
  • Expedited patient flow by assisting in admission and discharge processes.
  • Regularly updated medical records, aiding accurate diagnoses.
  • Maintained patient records, ensuring smooth hospital operations.
  • Facilitated better focus on patient care by assisting nurses with non-medical tasks.
  • Enhanced patient experience through maintaining a tidy environment.
  • Streamlined communication among staff to improve patient care.
  • Increased ward efficiency via meticulous record keeping.
  • Fostered a positive environment by offering emotional support to patients and families.

Volunteer Librarian

Shenstone Library
Shenstone, Staffordshire
04.2021 - 10.2025

Volunteer

Lichfield Foodbank
Lichfield, Staffordshire
12.2021 - 09.2024

Beauty trainer

Train in Beauty
Lichfield, Staffordshire
12.2021 - 06.2022
  • Maintained up-to-date industry knowledge by tracking current beauty trends.
  • Fostered trainee confidence through consistent guidance during practical sessions.
  • Communicated complex beauty concepts clearly for enhanced understanding.

Lecturer

University College Birmingham
Birmingham
01.2000 - 01.2021
  • Served as personal tutor, enhancing pass rates for struggling students.
  • Conducted research to enrich knowledge base within the field.
  • Developed comprehensive course curriculum aligned with university standards.
  • Fostered stimulating learning environment through open discussions.

Teaching Assistant

Willows Primary School
04.2018 - 10.2018
  • Enhanced student engagement through interactive learning techniques.
  • Facilitated active learning environments using engaging teaching aids and resources.
  • Supported classroom teacher in behaviour management to promote a positive atmosphere.
  • Assisted children individually or in small groups to reinforce learning concepts.

Exam Invigilator

Aldridge Academy
12.2016 - 01.2018
  • Cooperated with other invigilators as part of a team to maintain vigilance throughout the entire exam room,.
  • Consistently updated knowledge on latest rules and regulations related to exam conduct from education board, demonstrating commitment towards professional development.
  • Managed time effectively to ensure prompt start and end of examinations.
  • Contributed to smooth running of exams by distributing necessary materials to candidates promptly.

Part Time Lecturer

Walsall College
01.2000 - 01.2004

Beauty Therapist

Clarins, House of Fraser, Birmingham
Birmingham
01.1998 - 01.2000

Beauty Consultant

Clinique, House of Fraser, Birmingham
Birmingham
01.1996 - 01.1998

Debenhams, Walsall
Walsall
01.1996 - 01.1996

Sales Assistant

Department Store, Walsall
Walsall
01.1995 - 01.1996

Sales Assistant

C&A Retail, Walsall
Walsall
01.1994 - 01.1995

Education

Certificate in Education - Education

Wolverhampton University
Wolverhampton
09.2000 - 07.2002

NVQ Level 2 - Beauty Therapy

NVQ Level 3 International - Beauty Therapist Diploma

Level 3 Support in Teaching and Learning - Support

Burton and South Derbyshire College
Burton
09.2017 - 05.2018

GCSEs -

Barr Beacon School
Birmingham
09.1989 - 08.1996

A Levels -

Barr Beacon School
Birmingham
09.1996 - 08.1998

Skills

  • Patient confidentiality awareness
  • Patient confidentiality understanding
  • Resilient in stressful situations
  • Patient confidentiality observance
  • Multitasking expertise
  • Efficient time management
  • Culturally sensitive communicator
  • Skilled decision-maker
  • Multitasking capabilities
  • Risk assessment competency
  • High empathy levels
  • Clerical duties efficiency
  • Strong ethical mindset
  • Reception duties fulfilment
  • Health service knowledge

Certification

  • City & Guilds Further Education Teacher Training Certificate
  • D32/33 – Assessors Award
  • D34 – Internal Verifiers Award

References

  • Janet Scobie, jan.scobie@btinternet.com, Shenstone Library, Main Street, Shenstone, Lichfield, WS14 0NF (Professional)
  • Sarah Crump, Sarah@aplmidlands.co.uk, 17 Hollyhill Road, Shenstone, Lichfield, Staffordshire, WS14 OJF, 07854972570 (Personal)

Employment History

Rainbow House Children’s Hospice, Voluntary Work, 1994, 1995

Affiliations

  • I enjoy walking my dog and keeping fit.

Training

As an Educator both in Further Education & Primary I have completed extensive Disability and Safeguard training.

Other Responsibilities

  • Assistant Internal Quality Assurance role – University College Birmingham – 2012 – 2016
  • Mentor Hair & Beauty Programmes–responsible for adult learner qualifications, tracking and pastoral care.
  • Chairwoman PTA Greysbrooke Primary, Shenstone, Lichfield – 2012 - 2019 chair meetings, correspond and communicate with School, manage volunteers, organise events, fund raise and allocate spending.

Timeline

Bank Ward Clerk

Spire Healthcare
03.2025 - Current

Volunteer

Lichfield Foodbank
12.2021 - 09.2024

Beauty trainer

Train in Beauty
12.2021 - 06.2022

Volunteer Librarian

Shenstone Library
04.2021 - 10.2025

Teaching Assistant

Willows Primary School
04.2018 - 10.2018

Level 3 Support in Teaching and Learning - Support

Burton and South Derbyshire College
09.2017 - 05.2018

Exam Invigilator

Aldridge Academy
12.2016 - 01.2018

Certificate in Education - Education

Wolverhampton University
09.2000 - 07.2002

Lecturer

University College Birmingham
01.2000 - 01.2021

Part Time Lecturer

Walsall College
01.2000 - 01.2004

Beauty Therapist

Clarins, House of Fraser, Birmingham
01.1998 - 01.2000

A Levels -

Barr Beacon School
09.1996 - 08.1998

Beauty Consultant

Clinique, House of Fraser, Birmingham
01.1996 - 01.1998

Debenhams, Walsall
01.1996 - 01.1996

Sales Assistant

Department Store, Walsall
01.1995 - 01.1996

Sales Assistant

C&A Retail, Walsall
01.1994 - 01.1995

GCSEs -

Barr Beacon School
09.1989 - 08.1996

NVQ Level 2 - Beauty Therapy

NVQ Level 3 International - Beauty Therapist Diploma

Clare Taylor