Clare Slight

• Only FM on DWP contract in Scotland who is overseeing both large catering sites.
• Utilised Maximo for efficient work order and PPM management.
• Directed daily operations of 21 Placemakers, handling wages, time, and disciplinary actions.
• Executed health and safety inspections, fire and bomb drills.
• Communicated with clients to maintain informed status of building operations.
• Allocated resources and budgets to meet strategic objectives.
• Conducted performance reviews for direct reports regularly.
• Hired, oriented, and trained a committed workforce.

• Produced monthly management reports detailing critical facility statistics.
• Supervised full-time staff to ensure adherence to policies and guidelines during Toolbox Talks.
• Implemented best practices and quality standards in compliance with occupational health and safety procedures.
• Completed training in IOSH, Hot Works Permit, Legionella Awareness, Working at Heights, and Asbestos Awareness.
• Responded to building emergencies, managing repairs within specified timeframes.
• Monitored health and safety measures to guarantee compliance across all operations.
• Conducted quarterly health and safety inspections, generating work orders and compiling reports.
• Utilised Maximo for work order management and managed stock ordering through Bunzl.

• Conducted weekly and monthly site visits for one-to-one discussions on holidays, training, and site issues.
• Supported Facilities Manager in recruitment and training strategies to build effective teams.
• Assisted with monthly cleaning inspections and addressed various site-related concerns.
• Compiled monthly site stock sheets for inventory management.
• Managed staff rotas and absences to ensure adequate shift coverage.
• Performed formal inductions for new employees.
• Oversaw weekly timesheet management for accurate payroll processing.
• Ensured compliance with health and safety documentation for all staff.

Landfall Scaffolding Ltd is a long-established scaffolding firm in Glenrothes, I was employed by them for 15 years. This has been a flexible role in supporting the team and building up the family business.

• Drove company mission and values, representing organisation at meetings and industry events.
• Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
• Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.

BNP Paribas is an excellent international employer based in Technology Park, Dundee. The position of Facilities Assistant was a varied role that required liaising with senior staff and contractors to ensure the smooth running of the building. There was a wide range of duties such as dealing with the landlord's agents on a regular basis, carrying out DSE risk assessment and operating the Crown archiving system and collating spreadsheets for monthly and weekly analysis and distribution.

I won recognition for setting up a new system for staff where their luncheon vouchers could be spent with a local firm which saved a lot of staff money.

There was also an element of reception work such as franking mail and dealing with visitors and couriers with the view of maintaining a high level of security and service.

• First Aid training
• Maintained clean, secure working environments, following health and safety guidelines to properly dispose of waste and toxic materials.
• Maintained building safety, inspecting all areas and promptly reporting maintenance issues to the relevant contractors.
• As part of the CSR team within BNP Paribas, I climbed Ben Nevis for charity.

Providing support and cover for the Facility Managers that were based in the East of Scotland. This was a rewarding job as there was travel around the east of Scotland and with plenty of client interaction and dealing with service partners to ensure they complied with their contractual obligations.

• VDU / DSE / Expectant Mothers, Young Persons Risk Assessments and following up on the findings or reporting to occupational health and procuring the relevant furniture and equipment that was required.
• Managing two hundred thousand square meters of space in Central Headquarters, at the time the building was occupied by 1200 staff.
• Managing Health and Safety of the building: I successfully completed the 'Managing Safely' week-long IOSH course in London which meant carrying out inspections and following up on actions arising and attending site health and safety committee.
• I was required to work in Inverness for some time to provide support to the FM there, this entailed travelling to Inverness during the weekdays.
• It was essential to maintain high standards of accuracy and quality in data entry and recordkeeping.
• The job required collaboration with service partners, a large part of the role was problem-solving as it was fast-paced due to the contract and expectations of the client.
• Managed day-to-day admin, including file organisation, spreadsheet development, and report writing.
• Ensuring that all service partners were delivering as per the scope of contract, audit of service partners performance and meeting with the various service partners Managers to resolve any issues.

Secretary and office administrator to the CEO. Managing the office and setting up the foundation database. This was an incredible opportunity for me as the Foundation was the first of its kind in Ireland. I am proud to have been part of the initial team and received a week's training in Belfast with Business in the Community Northern Ireland.

The Foundation for Investing in Communities was also an organisation that instilled in me the values of the third sector and the importance of collaboration to achieve a collective goal.

The job also entailed dealing with those on the board who were sitting in some of the highest positions in government, banking and commercial enterprise in Ireland at the time.

Reclaiming VAT for large multi-national companies, I was part of the Dutch team, this required a large amount of concentration and attention to detail.

• Received training on data inputting, typing certificates for both numerical and plain typing for speeds up to 75 words per minute.
• Kept optimal data quality levels to prevent critical errors and support team performance targets.
• Maintained accurate records by regularly reviewing and updating client files and databases.
• Coordinated with various departments for efficient claim processing and resolution.