An adaptable and self-motivated professional with a strong foundation in communication and interpersonal skills. Demonstrates leadership by example, fostering a supportive and empathetic team environment. Skilled in stress tolerance, resilience, and providing constructive feedback. Holds qualifications in childcare and is well-versed in data protection regulations compliance. Experienced in training new employees, recruitment, interviewing, and efficient time management. Committed to continuous learning and adapting to new working methods while maintaining reliability and flexibility.
Overview
13
13
years of professional experience
Work history
Childcare Manager
Bryn Coch Club, Ysgol Bryn Coch School
Mold, Flintshire
2022.09 - 2026.04
Manage, lead and support a team of thirty staff to facilitate bespoke, quality inclusive childcare for children age range two years to eleven years, liaising with external agencies including Flying Start, the Childcare Offer and local authority.
When required updating all policies and ensuring all procedures, risk assessments are current and up to date, meeting the needs of all the children in my care, (a maximum of three hundred children).
Plan and design key rooms in the setting to enhance each child’s wellbeing such as a sensory room, loose parts and problem-solving resources. Supporting all children with additional needs, inclusion for all.
My passion to deliver high quality childcare has also been recognised by Early Years Wales with the invitation to become a trustee, supporting and implementing ideas and strategies to promote quality childcare for all.
Leading and supporting a team through an inspection by CIW (Care Inspectorate Wales) and completing both the Statement of Purpose and Quality of Care review annually.
Engaging with Social Services and updating records when required.
Facilitating bespoke training to parent and carers in areas of need respecting GDPR regulations.
Presenting open evenings to new parents and external agencies and when required compose a new childcare prospectuses and parent hand books to support this.
Family Support Worker
Flying Start Flintshire County Council
Mold, Flintshire
2021.08 - 2022.09
Deliver bespoke packages of support to families with various needs for children up to the age of seven years. Engage and liase with external multi-linked agencies, ensuring all reports and records are documented and current. Facilitate face to face parenting courses individually and in large groups, courses such as Grobrain, Elkan speech and language, Nurture, ADHD and ASD support and Milpond Sleep support.
Community Development Officer
Flintshire County Council
2020.06 - 2021.08
To assist in a programme of activities to involve residents within the community with a range of agencies to tackle poverty within the area. Orgnaise and action a multi-linked hub for the local community bringing together various agencies for the community to access such as MIND, housing, Citizens Advice Bureau and food bank.
Family Support Worker
Y Teulu Cyfan Social Services
2020.12 - 2021.04
Working with families in the Community to develop together, a bespoke, needs led, package of support. The aim to support families and work together with parents to reduce stress, promote positive parenting and support the whole family as well as the individuals within it in developing confidence, knowledge and skills. Working also, if required alongside various external agencies.
Childcare Manager
Bryn Coch Club, Ysgol Bryn Coch School
2018.11 - 2020.06
Working as part of a team to set up and deliver a new childcare setting for children between the ages of two years and eleven years. Conducting interviews and managing a new team of staff to deliver a high standard of childcare. Implementing new policies and concepts of learning. Liaising with Parent/Carers and outside professional agencies. Lead and support a team through a very successful inspection by CIW (Care Inspectorate Wales)
Teaching Assistant
Bryn Coch School
2014.12 - 2018.10
Responsible for the care and support of a number of Children who need extra support in an area, such as literacy or numeracy, speech language and social skills. Assisting teaching staff to prepare for lessons and complete records.
Pastrol Support
Bryn Gwalia School
2013.04 - 2014.11
Responsible for the care and support of a number of children with learning or behavioural difficulties.
Skills
An approachable and self-motivated individual with excellent communication and interpersonal skills A person who is always willing to learn new skills, capable of adapting quickly to new or alternative ways of working A motivated leader who supports and leads a team by example displaying empathetic, caring and responsive qualities A supportive team player who can also work alone using their own initiative A reliable, flexible and dependable employee A motivated leader who supports and leads a team by example displaying empathetic, caring and responsive qualities
Stress tolerance and resilience
Constructive feedback giving
Childcare qualifications
Data protection regulations compliance
Training new employees
Recruitment and interviewing experience
Efficient time management
QUALIFICATIONS
June 2013 - Supporting Teaching and Learning in Schools, NVQ Level 3 - Pass
May 2017 - Person Centered Counselling Skills, City Guilds – Pass
June 1985 O’Levels:
Childcare and Development B
Human Biology B
English Language C
English Literature C
Maths C
History C
Sociology C
VOCATIONAL QUALIFICATIONS
CAHMS Friends Resilience - Facilitator
Grow Brain – Facilitator
Child Protection
ASSET – Teaching Children with ASD
Food Handling Certificate
Communication Skills
Safeguarding Category C
Sand stories-Safeguarding
Family links Nurture Group leader
Record keeping and report writing
Engaging Reluctant & Evasive Young people
Learning with Autism
Raising awareness of the ALNET Act Wales 2018
Introduction Welsh
Speech & Language Development Course – Flintshire County Council
Millpond Facilitator
Elkan Facilitator (Speech language and communication) –
Numicon Professional Development
Makaton
Reducing parent conflict
Baby massage
Ask and Act – Domestic abuse act 2015
Mental health – understanding dissociation and trauma
Shifting from a Non-racist to Anti-racist practice
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Lead Clinician & Speech and Language Therapist at Outcome First Group at 3 Dimensions SchoolLead Clinician & Speech and Language Therapist at Outcome First Group at 3 Dimensions School