Carried out day-to-day duties accurately and efficiently.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Successfully delivered on tasks within tight deadlines.
Supported team by demonstrating respect and willingness to help.
Demonstrated respect, friendliness and willingness to help wherever needed.
Offered friendly, efficient customer service and handled challenging situations with ease.
Improved efficiency and productivity by acquiring new skills.
Completed duties to deliver on targets with accuracy and efficiency.
Displayed energy and enthusiasm in fast-paced environment.
Completed customer orders with speed and accuracy.
Used Microsoft Word and other software tools to create documents and clear communications.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Oversaw daily operations to achieve high productivity levels.
Paralegal/Finance Administrator
PDC Legal
Hertford
09.2003 - 05.2020
Supported four solicitors by ensuring case accuracy and managing complaints effectively. Analysed contracts and service agreements to identify significant legal implications. Assisted in litigation and mediation processes by attending court hearings. Maintained standards for court submissions through verification of legal documentation. Conducted thorough reconciliation of business accounts to ensure financial integrity. Ensured GDPR compliance while managing complaints and data security protocols. Prioritised safeguarding practices by overseeing contracts and new staff induction processes. Assisted Director with accurate data entry for payroll administration.
Education
BSc Hons - Psychology and Law
Middlesex University
North London
09.1995 - 05.1998
A Levels - Psychology, Biology, English
Filton College
Bristol
09.1992 - 05.1995
GCSEs - Maths, English
Fairfield Grammar School
Bristol
09.1987 - 05.1992
Skills
ATTENTION TO DETAIL IN A TIMELY MANNER MEETING DEADLINES AND WORKING UNDER PRESSURE AS AN INDIVIDUAL TASK OR TEAM
LIASING WITH SUPPLIERS AND CUSTOMERS
PROFESSIONAL AND CUSTOMER SERVICE FOCUSED
PUNCTUAL AND HARD WORKING
ANALYSING REPORTS AND FINANCES
Problem-solving
Communication skills
Resourcefulness
Accounting
Quality Assurance
Public Relations
Calm under pressure
References
Joe, Tona, g.tona@propertydebtcollection.co.uk, 01992 668168, PDC Law
Certification
Emergency first aid
Characteristics
WORK HARD, PUNCTUAL, CUSTOMER FOCUSED, ANALYTICAL AND WORK WELL WITH OTHER TO ENSURE JOB COMPLETED WITH ACCURACY
People and Organisational Development Facilitator. at Mid and South Essex NHS Foundation TrustPeople and Organisational Development Facilitator. at Mid and South Essex NHS Foundation Trust