Claire Williams
Baglan, Port Talbot,West Glamorgan
Summary
Compassionate and dedicated healthcare professional with strong interpersonal skills and proficiency in holistic health practices. Demonstrates exceptional communication and organisational skills, ensuring a focus on patient well-being. Adaptable and self-motivated, ready to tackle new challenges while delivering safe and effective patient care. Committed to making a positive impact in the healthcare assistant role.
Overview
25
25
years of professional experience
7
7
years of post-secondary education
Work history
Clinical Reflexologist
FeetFirst Sole Therapy (self-employed)
Baglan, Port Talbot, West Glamorgan
2025.04 - Current
- Participates in professional development courses to ensure alignment with current industry practices and advancements.
- Conduct thorough consultations to create customised treatment plans for clients to address specific health conditions and enhance overall well-being.
- Provides detailed guidance on health, nutrition and lifestyle choices while illustrating the benefits of regular reflexology sessions for improved wellness.
- Manages business operations, including marketing strategies and financial oversight. Optimise client scheduling and administrative processes to improve operational efficiency and strengthen client relationships.
- Implements efficient record-keeping to ensure confidentiality of treatment notes and compliance with healthcare regulations.
- Exceptional communication and client engagement, creating a comfortable, calming and safe space for clients. The ability to clearly explain the reflexology process, set realistic expectations, and identify when to refer to a GP or medical professional.
Cleaning Operative
Thrive Group Wales
Baglan, Port Talbot, West Glamorgan
2023.05 - 2025.03
- Assisted in daily cleaning and maintenance tasks within set timeframes.
- Restocked cleaning supplies to ensure continuous service availability.
- Organised recycling and waste disposal accurately.
- Enhanced workplace hygiene by sanitising kitchen and bathroom areas, ensuring high standards of cleanliness through effective sweeping, mopping, and vacuuming of floors.
Stay-at-home Mum
Self-employed
Baglan, Port Talbot, West Glamorgan
2016.12 - 2023.05
- Managed daily household tasks and provided childcare.
- Assisted with parenting duties while completing academic work.
- Sought new growth opportunities.
- Transitioned career focus while maintaining responsibilities as a stay-at-home mum.
Administrative officer
DVLA
Swansea, West Glamorgan
2001.01 - 2016.12
- Assisted with timely responses to emails and letters.
- Supported drafting of outgoing correspondence with attention to tone, style, grammar, and spelling.
- Utilised Microsoft Office for effective workflow management.
- Handled queries via phone and email, delivering exceptional customer service while managing complaints.
- Aided in streamlining processes through proactive problem-solving and collaboration with various departments.
- Executed duties in compliance with company standards and policies, ensuring data security at all times.
Education
Level 5 Diploma - Duopody Reflexology
Inspira Academy
Cardiff 2019.05 - 2021.01
GCSEs - Various subjects
Dwr-y-Felin Comprehensive School
Neath 1994.09 - 1999.07
Skills
- Interpersonal skills
- Record-keeping efficiency
- Anatomy and physiology knowledge
- Writing and communication skills
- Computer literacy
- Attention to detail
- Team collaboration and independence
- Adaptability
- Self-motivation and challenge acceptance
- Dependability and time management
- Strong work ethic
- Confidentiality adherence
Affiliations
- I am a dedicated runner, successfully completed a marathon. Enjoys cooking and spending time with family, which helps maintain a healthy work-life balance, focus, and sustained energy levels in high-pressure environments.
Timeline
Clinical Reflexologist
FeetFirst Sole Therapy (self-employed)
2025.04 - Current
Cleaning Operative
Thrive Group Wales
2023.05 - 2025.03
Level 5 Diploma - Duopody Reflexology
Inspira Academy
2019.05 - 2021.01
Stay-at-home Mum
Self-employed
2016.12 - 2023.05
Administrative officer
DVLA
2001.01 - 2016.12
GCSEs - Various subjects
Dwr-y-Felin Comprehensive School
1994.09 - 1999.07